Homeoffice Client Development Strategist with verification

OuterBox is seeking a Client Development Strategist to create and implement key client engagement activities for a select account base with the goal of solidifying and expanding client relationships. This individual demonstrates an advanced understanding of technical marketing strategies, an ability to develop meaningful customer relationships, and possesses an entrepreneurial spirit which allows them to create new ideas for achieving results with Customers. If you’re ready to take your career to the next level and join an award winning agency - this job is for you!

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Cohesive Culture + Good Humor + Combined Skills = Awesome Results

At OuterBox, what we won’t stop doing is winning as a team for our clients, while at the same time winning for each other as both professionals and individuals. We know our awesome wins start with our incredible people, which is why for over 20 years we’ve created—and continuously refined—a team-centric work culture that is rooted in trust, respect, accountability, appreciation, fun, and collaboration. The Plain Dealer & Cleveland.com demonstrate this by having awarded OuterBox as a Top Workplace for three years running in 2022-2024!

At OuterBox, we’re here to thrive together—not simply survive. So if you’ve been searching for an agency that energizes, inspires, and directly helps you achieve the best for you, the person, and you, the professional, maybe it’s time to think outside the traditional agency box?

What You Get To Do Every Day:

• Leverage business acumen and technical marketing abilities to develop meaningful client relationships
• Conceptualize, test and measure new client engagement strategies (workshops, webinars, audits) to support retention and current customer revenue targets
• Deliver specialized customer-experiences like anniversary gifts, personalized check-ins, and support for unique circumstances in our client’s lives (getting married, having a baby, losing a loved one, etc.)
• Collaborate with Team Members across all OuterBox functions to identify opportunities for same-store customer growth (new services, increases, or new projects) aligned with clients’ business goals
• Leverage CRM to enhance customer insights and track key client engagements
• Develop professional network via Client referrals, social media posts, and other speaking opportunities
• Execute all phases of the sales process for key Customers as it relates to nurturing, maturing, and facilitating these long-term relationships
• Provide strategic planning support for the advancement of Team and Client alignment through check-in calls/email, and meeting participation (in-person and virtual)
• Organize client feedback for internal training improvements and competitive insights to improve our teams’ go-to-market strategies

This is a remote work opportunity with limited travel obligations, which requires demonstrating a level of dedication and commitment to being self-driven and accountable.

What You Bring To The Role:

• 2+ years of digital marketing experience developing and executing SEO, PPC, Web, and analytics strategies for wide array of clients
• Strong verbal and written communication skills
• Negotiation skills and ability to navigate prospect objections towards successful opportunities
• Strong presentation skills capable of leading both remote and in-person trainings/workshops
• Ability to manage multiple projects and work with a variety of Team Members and Customers
• Ability to work both independently and in a collaborative, Team environment
• Ability to translate quantitative data into actionable recommendations to grow business
• Ability to connect and sell to C-level executives (CEO, CMO, President, VP, Director Level, etc.)

Why You’ll love working at OuterBox:

• High-character, fun, and cohesive work culture
• Competitive base salary
• PTO that is genuinely encouraged
• Affordable, low-deductible health insurance plans
• Supplemental benefits, including employer-paid life insurance, short & long term disability insurance
• 401k with company match
• Remote work flexibility
• Supportive, transparent, and accessible leadership that welcomes ideas, insights & feedback
• Professional/individual development stipend

If you’re ready to join a cohesive team that will support and encourage you to take your career to the next level, we encourage you to apply!