Homeoffice Operational Performance Coordinator
Ensemble Health Partners · United States Of America, Vereinigten Staaten Von Amerika · Remote
About the job
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference
The Opportunity:
Under the direction of the Manager, Operational Performance, the Operational Performance Coordinator I will play an essential role in the review and recommendation of best practices within the revenue cycle operations as the first line of defense to operational excellence. The primary responsibility of this role is to perform independent review of playbook recommendations, best practice/best practice trackers, and operational risk criteria within the revenue cycle operations with the purpose of identifying opportunity and providing visibility and recommendations to the operational and executive leaders.
Job Responsibilities:
- Evaluate internal controls as well as operational and management policies/procedures and provide input into the annual review workplan.
- Coordinate with service line leaders to identify areas of risk and assist Centralized Operational Excellence (COE) leadership in completing quarterly/ annual review plan.
- Perform account level review of best practice to confirm implementation and effectiveness within the designated service area.
- Perform reviews to measure compliance with policies, procedures, workflow and other applicable requirements.
- Identify and document operational risks and controls within the operational processes and make recommendations to mitigate risks.
- Report compliance risks to Internal Audit for further review and evaluation.
- Prepare and present quality reports of review findings and recommendations to direct leadership for review and approval.
- Participate in pre- & post-review meetings, providing support and recommendations for issues presented.
- Ensure past review recommendations are implemented in review process.
- Maintain current knowledge of laws/regulations regarding medical necessity, clinical documentation, compliance standards, and other general clinical and business matters.
- CRCR or CSBI certification or willingness to obtain within 9 months of hire
- 1-3 years of experience in a similar role
- Experience with MS Office products
Three-time winner of “Best in KLAS” 2020-2022
2022 Top Workplaces Healthcare Industry Award
2022 Top Workplaces USA Award
2022 Top Workplaces Culture Excellence Awards
- Innovation
- Work-Life Flexibility
- Leadership
- Purpose + Values
- Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
- Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
- Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].
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