Homeoffice Operational Performance Coordinator

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity:

Under the direction of the Manager, Operational Performance, the Operational Performance Coordinator I will play an essential role in the review and recommendation of best practices within the revenue cycle operations as the first line of defense to operational excellence. The primary responsibility of this role is to perform independent review of playbook recommendations, best practice/best practice trackers, and operational risk criteria within the revenue cycle operations with the purpose of identifying opportunity and providing visibility and recommendations to the operational and executive leaders.

Job Responsibilities:

• Evaluate internal controls as well as operational and management policies/procedures and provide input into the annual review workplan.
• Coordinate with service line leaders to identify areas of risk and assist Centralized Operational Excellence (COE) leadership in completing quarterly/ annual review plan.
• Perform account level review of best practice to confirm implementation and effectiveness within the designated service area.
• Perform reviews to measure compliance with policies, procedures, workflow and other applicable requirements.
• Identify and document operational risks and controls within the operational processes and make recommendations to mitigate risks.
• Report compliance risks to Internal Audit for further review and evaluation.
• Prepare and present quality reports of review findings and recommendations to direct leadership for review and approval.
• Participate in pre- & post-review meetings, providing support and recommendations for issues presented.
• Ensure past review recommendations are implemented in review process.
• Maintain current knowledge of laws/regulations regarding medical necessity, clinical documentation, compliance standards, and other general clinical and business matters.
  
  
  

Experience We Love:

• CRCR or CSBI certification or willingness to obtain within 9 months of hire
• 1-3 years of experience in a similar role
• Experience with MS Office products
  
  
  

Join An Award-winning Company

Three-time winner of “Best in KLAS” 2020-2022

2022 Top Workplaces Healthcare Industry Award

2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards

• Innovation
• Work-Life Flexibility
• Leadership
• Purpose + Values
  
  
  

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
  
  
  

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

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