Homeoffice Product Manager

Aktana is looking for a Product Manager who is excited about working in a rapidly growing technology company and who will thrive in a fun and challenging environment. The right person will be responsible for managing our product throughout the entire development process to deliver high-quality applications that solve real problems and deliver real value to our customers. This product champion will take the reins on Aktana's product into the next generation. We have a strong vision for this product and we are planning to evolve it even further into the leading solution in the market.

The ideal candidate will work closely with the data science team, engineering team, customer success, marketing managers and senior management – to be able to absorb this vision, contribute to how our existing and new products can help further achieve that vision, incorporate and solicit customer input for the product, and drive the successful development of that product through the entire product lifecycle.

What you'll own and accomplish...

• Managing the entire product life cycle from planning to tactical activities for our learning product
• Generate high-quality agile product requirements based the current Product Roadmap, as well as on market research, customer needs, and product vision (collaborating with Product Management and Customer Success peers)
• Collaborate closely with all of the cross-functional teams (including Engineering, System architects, UI/UX, and Product Management peers) which are required for successful integration & delivery of the product
• Own the customer experience for key customers across product lines
• Design & manage the product impact analysis reports and proactive offering
• Maintain critical thinking of product impacts and integration with other core products
• Maintain and execute on our product roadmap with a heavy emphasis on direct expression of market needs
• Partner with UX researchers/designers as part of the product development process
• Prioritize efforts and identify high-potential product opportunities based on usage metrics, qualitative end-user feedback, and customer/sales input.
• Work with marketing and the Customer Success teams to ensure product features and benefits are clearly communicated to customers and the market
• Educate and support all areas of the organization includes Sales, Support and Services
  
  

Key Performance Indicators:

• Customer/Sales/Demo Team feedback on features you brought to life and released.
• Continuous improvement of your team's progress and results as measured by velocity, quality metrics in production, and other quantitative and qualitative metrics.
• Success of your product as measured by qualitative and quantitative metrics such as usage of features/products in production vs predicted usage along with Net Promoter Scores, etc.
  
  

What you'll need to be successful...

• 4 years Product Management experience (software or software as service products)
• Experience with CRM systems such as Salesforce, Veeva, etc.
• Experience with databases and data warehouses
• Experience in business intelligence, reporting tools
• Experience in building, grooming, and maintaining a product backlog through effectively engaging with stakeholders and making priority decisions.
• Experience with being a Product Owner for one or multiple scrum teams - effectively working with different stakeholders
• Strong organizational and analytical skills, a preference for making data-driven decisions, and strong attention to detail
• Ability to remain disciplined and say "No" to feature creep, while remaining flexible and re-assessing priorities based on the latest data points
• Comfort in working with a high degree of autonomy in a fast-paced, loosely structured environment
• Comfort in fast pace multi-tasking, context switching environment between multiple solutions
• Strong presentation and listening skills; comfortable getting in front of customers and users to gather requirements, present and demo the product features as well as the product's roadmap
  
  

You'll really stand out if…

• You have knowledge of the Pharma industry, especially in Commercial Pharma
• Have experience in machine learning, AI, and/or LLMs
• Have a computer science or technical background
  
  

You may not have all the skills listed above, but that's okay! Aktana will be committed to help you fill in the gaps through training, mentoring, and working on great projects in small and large teams.

Why you'll love working at Aktana…

Aktana is constantly looking for exceptional talent to join our team. One of the many traits that makes us unique is that we are Global. Our customers come from a wide variety of backgrounds and so do our people. Everyone adds to our culture, and that makes us strong. We are devoted to providing equal employment opportunities irrespective of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We value hard work, transparency, and collaboration – and we like to have fun too! It's important we work as One Team and have a culture of feedback. Whether given good or bad information - we help each other and our customers make better decisions. If you share our values and passion to make patients' lives better through technology, we are excited to welcome you.

Aktana conducts background investigations and/or reference checks on all new hires.