Remote Product Manager

About Tekmetric

Tekmetric is a cloud-based auto-repair shop management system with an easy-to-use workflow and a modern approach to customer care. Tekmetric champions transparency, integrity, innovation—and above all—a service-mentality that puts customers first

.
Founded in Houston, Texas in 2015, Tekmetric has been providing reliable, fast customer service to shops from day one. Our team is growing quickly, but our service philosophy of listening to customers still remains a core valu

e.
We’re looking for hungry candidates to help us strengthen our industry-leading team. We’re building our software to be more intuitive. We’re building more integrations that make our customers’ lives easier. We’re building better internal processes to make our globally distributed organization run more smoothly. We’re building stronger relationships with the best and brightest partners in our indust

ry.
Our customers love our products. We love serving them. And we love the journey we’re on toget

her.
Come build wit

h us!
What You

’ll Do
Tekmetric is seeking a Product Manager to lead the development and growth of our SaaS product for auto repair shops. As a part of a relatively small and growing team, you will have the unique opportunity to become influential in shaping our product. You will be responsible for guiding the product strategy and roadmap, as well as managing the development, launch, and ongoing optimization of the p

roduct.
Responsib

• ilities:Define and prioritize product features and requirements, and manage the product
• backlogOwn both the discovery and delivery phases of the product development l
• ifecycleExecute the product strategy and roadmap for our SaaS product in the auto repair
• industryCollaborate with cross-functional teams, including engineering, design, marketing, and sales to ensure alignment on product goals and pr
• ioritiesConduct market research and competitive analysis to identify opportunities and inform product d
• ecisionsCoordinate and conduct customer discovery calls with new and existing c
• ustomersAnalyze customer feedback and usage data to drive continuous product improvement and inform future dev
• elopmentEnsure successful product launches by coordinating with other teams and executing on laun
• ch plansEstablish KPIs and metrics to measure product performance and track progress toward busine
• ss goalsBuild and maintain relationships with key stakeholders, including customers, partners, and industry inf
• luencersHelp define and improve our product development processes as

we grow
What You

• ’ll Bring
  3+ years of experience in product management, preferably in a SaaS e
• nvironmentExperience implementing and working w
• ith StripePayments and Finance industry
• experienceStrong analytical skills, with the ability to interpret data and make informed decisions. Strong SQL skills and experience with Looker a
• re a plus.Experience with Kanban development methodologies and product management tools, su
• ch as JIRAExperience leading a product squad within a trio including a Tech lead and De
• sign lead.Understanding of how to take open-ended, high level business goals and break them down into defined re
• quirementsAbility to take ownership of an entire software feature and make decisive decisions, while keeping stakeholders
• informed.Strong presentation skills and comfort with communicating with users and fellow employees of

all levels

Who You Are
Successful candidates will also demonstrate many of the characteristics that our core value

• s represent:
  Build things
• that matter.You have a love of building something new or improving on current processes and care about making a positiv
• e difference.We’re all e
• ntrepreneurs.You love learning new things and are comfortable working in a startup-like, dynamic environment -- moving quickly, even in the face of ambiguity. You are a self-directed leader who can jump in, structure their own work, and figure out how best to execute a plan yourself and with others. At Tekmetric our leaders are all players
• and coaches.Y
• es before no.You keep an open mind and are excited about new ideas and helping others actualize their ideas. You are intellectually curious and analytical in a strat
• egic context.We matter t
• o each other.You care about people and see the success of one is success for us all. You are a highly ethical individual with unquestioned integrity and the experience, confidence, and stature to protect confidential information in a gro

wing company.

What We Offer:
Healthcare Insur

• ance and Leave:Flexible and remote wor
• k opportunit
• iesGenerous PTOExceptional leave programs for all of life’s moments: maternity, paternity and parental bonding, as well as medical leave to care for yoursel
• f or loved onesExcellent Medical, Dental, Vision and Prescriptio

n Drug Coverage
Fin

• ancial Benefits:401(k) Retirement Savings Plan
• with a 6% MatchEmployer covered STD, LTD, Life and AD&D In
• surance ProgramsUp to $60 monthly for wellness expense
• s and activitiesEducation Assistance- includes undergraduate/graduate courses and cont

inuing education
Most importantly, we have a stellar team of coworkers, a really cool office, and lots o

f fun activities!
Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovati

• ve and successful.
  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to req