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Homeoffice Strategic Key Accounts Director, Pharmaceutical (English/German speaker) with verification

Thermo Fisher Scientific  ·  Austria, Österreich · Remote

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About the job

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

The job:

The Strategic Key Accounts Director is responsible for relationship and account management at customers with approximately $1 Million or greater potential within the pharmaceutical segment and ensures market penetration and profitability at these accounts, while achieving sales and profit forecasts. The role focuses on all account development activities including account strategy execution and management, ongoing communication of value proposition and value-added programs and services, resource coordination, price management, initiation of RFP responses, where applicable, and achievement of forecasted profitable growth.

This will be a fully remote role (working from home), with regular international travel (25%-50% of working time) – primarily Europe and North America. Candidates can be based in Germany, Austria or Switzerland and must have an advanced level of both English and German .

We look forward to receiving your application in English.

What will you do?

  • Drive corporate relationships by understanding customer life cycle and contract timeframes
  • Coordinate needs and opportunity assessments across locations
  • Measure customer satisfaction and develops strategies to improve
  • Drive the Request for Proposal process
  • Coordinate and communicate business development initiatives and strategies
  • Identify target profitability, terms and conditions
  • Create and manage the account strategy and implementation plan
  • Conduct business reviews with customers
  • Provide direction to managers/sales representatives on expectations for servicing accounts
  • Drive market share improvement and identify standard marketing programs/promotions relevant to customers
  • Evaluate customer performance for contract compliance

Who we are looking for:

  • Bachelor’s degree; MBA preferred
  • Advanced level of both English and German
  • Many years experience working at a senior level in a sales, business development or key accounts role, with a preference for biotech/pharma sales
  • Strong background in science
  • Confirmed ability to maintain and grow senior level customer relationships across multiple areas like Sourcing, Production, Research, Materials Management
  • Strong financial analysis, negotiation, and project management skills
  • Strong leadership skills in a matrix environment
  • Proven sales record
  • Knowledge of Word, Excel, and PowerPoint a must; contact management software a plus
  • Able and willing to travel internationally to customer locations as required
  • Valid driving licence
  • Demonstrates the Thermo Fisher values (The Four I’s) – Integrity, Intensity, Innovation, and Involvement

What’s in it for you:

We offer competitive remuneration, sales bonus, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

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