Remote Work-at-Home Customer Service Representative Job Openings (Full-Time)
Talentify.io · Canada, · Remote
About the job
Employer Industry: Business Process Outsourcing
Why Consider This Job Opportunity
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Why Consider This Job Opportunity
- Competitive base pay with regular reviews and raises based on tenure and performance
- Paid time off, including holidays and training opportunities
- Daily, weekly, and monthly incentives, including cash prizes and electronics
- Medical, dental, and vision coverage options available after 30 days
- Advancement opportunities within a fun and engaging work environment
- Flexible scheduling with full-time positions available across various shifts
- Handle inbound customer inquiries, troubleshoot basic technical issues, and assist with service modifications
- Listen to customers, understand their needs, and resolve customer issues effectively
- Utilize systems and technology to manage accounts and complete tasks
- Recognize sales opportunities and apply skills to upgrade customer services
- Ensure first call resolution through effective problem-solving and call handling
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system
- Previous experience in customer service or technical support roles
- Strong problem-solving and conflict resolution skills
- Ability to thrive in a fast-paced environment with changing demands
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
