aXesto · nan, · Remote
Sub-Saharan Africa
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Sub-Saharan AfricaSub-Saharan AfricaaXesto / MYPSub-Saharan Africa
Sub-Saharan AfricaAbout The JobSub-Saharan Africa
Sub-Saharan AfricaWe are looking for a solutions-focused, highly skilled NDIS Payments Officer.Sub-Saharan Africa
Sub-Saharan AfricaRemoteSub-Saharan Africa
Sub-Saharan AfricaPosition OverviewSub-Saharan Africa
Sub-Saharan AfricaEssential CriteriaSub-Saharan Africa
Sub-Saharan AfricaAbout The JobSub-Saharan Africa
Sub-Saharan AfricaWe are looking for a solutions-focused, highly skilled NDIS Payments Officer.Sub-Saharan Africa
Sub-Saharan AfricaRemoteSub-Saharan Africa
Sub-Saharan AfricaPosition OverviewSub-Saharan Africa
- Sub-Saharan AfricaReporting to the Bureau Team Leader, you will be responsible for supporting providers and clients by offering detailed information about payments, price caps, invoice errors and refunds using well-established procedures and structured information.
- Sub-Saharan AfricaThis role requires high attention to detail and is all about tracking and maintaining high deliverables.Sub-Saharan Africa
- Sub-Saharan AfricaYou must be an Australian Citizen or permanent resident for this role.Sub-Saharan Africa
Sub-Saharan AfricaEssential CriteriaSub-Saharan Africa
- Sub-Saharan AfricaAdvanced understanding and commitment to person-centred support and services to people with a disability, their teams and service providers.Sub-Saharan Africa
- Sub-Saharan AfricaDemonstrated experience (12 months) working within the NDIS Plan Management sector, PRODA (Provider Digital Access), MYP or similar CRM, invoice processing and the NDIS Pride GuideSub-Saharan Africa
- Sub-Saharan AfricaAdvanced skills and experience in using a variety of technology software, Microsoft Office applications and accounting software (XERO)
- Sub-Saharan AfricaDiploma in Business Administration, Bookkeeping or higher and/or similar demonstrated work-related experience in working with people with a disability in the plan management claims sectorSub-Saharan Africa
- Sub-Saharan AfricaDemonstrated experience in delivering quality outcomes through relationship management and high-volume client/customer interactions
- Sub-Saharan AfricaExcellent customer service and verbal and written communication skillsSub-Saharan Africa
- Sub-Saharan AfricaAbility to learn and advance knowledge within the industry and working environment quickly apply processes seamlessly
- Understanding of Client Relationship Management Software, particularly MYP;Sub-Saharan Africa
- Understanding and commitment to person-centred support and services to people with a disability, their teams and service providers.
- Sub-Saharan AfricaA positive, proactive and enthusiastic attitude to learning and engaging within a team;Sub-Saharan Africa
- Sub-Saharan AfricaExcellent attention to detail, problem-solving, organisational and planning skills;Sub-Saharan Africa
- Sub-Saharan AfricaBe an effective time manager of your work, and work with the team to improve the services offered to providers through refining of communication and workflows;Sub-Saharan Africa
- Sub-Saharan AfricaUndertake responsibilities as and when directed by the Team Leader for activities in similar specialised areas.Sub-Saharan Africa
- Sub-Saharan AfricaProvide high levels of service and advice to the differing needs of clients and providers;Sub-Saharan Africa
- Sub-Saharan AfricaParticipate in the business growth targets and ensure satisfaction among all providers and clients;Sub-Saharan Africa
- Sub-Saharan AfricaProactively ensure that aXesto and MYP are represented and promoted within the industry and community;Sub-Saharan Africa
- Sub-Saharan AfricaActively participate in the client and business growth and development through refining of specialised workflows and communication techniques;Sub-Saharan Africa
- Sub-Saharan AfricaContribute to supporting client choice and control over their plans using industry knowledge and experience ;Sub-Saharan Africa
- Sub-Saharan AfricaEnsure correspondence and documentation is managed efficiently and confidentially by all team members;Sub-Saharan Africa
- Sub-Saharan AfricaMaintain current knowledge of the NDIS, Quality and Safeguards, price guides and guidelines and proactively drive your personal learning and growth;Sub-Saharan Africa
- Sub-Saharan AfricaProvide training and onboarding support to external Plan Managers with the assistance of the Team LeaderSub-Saharan Africa
- Sub-Saharan AfricaAdvise Plan Managers on established procedures and provide advice to suit member agreement
- Sub-Saharan AfricaProvide training and general guidance to Support Officers with an emphasis on quality and compliance with the support of the manager and established processes and procedures
- Sub-Saharan AfricaContribute specific skills and training to the shared tasks of the organisation
- Sub-Saharan AfricaAssist with data and administration to ensure claiming and payment activities are completed correctly according to established procedures
- Sub-Saharan AfricaOversee the provision of all payments and exceptions and maintain detailed records within CRM system for multiple Plan Management Companies
- Sub-Saharan AfricaProcess payments, credits and reconciliations to providers ensuring friendly, effective, accurate, compliant, and timely outcomes for our clients
- Sub-Saharan AfricaResolve payment issues and errors using well-established procedures and methods
- Sub-Saharan AfricaEnsure quality record management and capturing of income and participant budgets within our systemSub-Saharan Africa
Sub-Saharan Africa
