Sub-Saharan AfricaJob DescriptionSub-Saharan Africa

Sub-Saharan AfricaArctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.Sub-Saharan Africa

Sub-Saharan AfricaOur mission is simple: End Cyber Risk. We’re looking for a Triage Security Engineer to be part of making this happen.Sub-Saharan Africa

Sub-Saharan AfricaThe Triage Security Engineer will contribute to our Security Services department by supporting our customers through our Security Operations Centre.Sub-Saharan Africa

Sub-Saharan AfricaAbout The RoleSub-Saharan Africa

Sub-Saharan AfricaAs part of the Security Services team, the Triage Security Engineer (TSE) is a role that leverages your security expertise to identify, detect, and notify customers of security events ongoing within their environment. The TSE will be expected to have a deep knowledge of various threats and forms of attack while having demonstrated experience in highly technical security roles.Sub-Saharan Africa

Sub-Saharan AfricaThe successful candidate will be working shifts in a 24x7 environmentSub-Saharan Africa with focus on security investigations, security related task work, and improvement activities to better the triage function.Sub-Saharan Africa

Sub-Saharan AfricaThis role will have a high technical aspect and limited customer relationship function, in that you will managing security incidents and working with Concierge Security Teams to provide the post-incident remediation activities.Sub-Saharan Africa

Sub-Saharan AfricaArctic Wolf TSEs are accountable for the detection and notification of security incidents to our customers.Sub-Saharan Africa

Sub-Saharan AfricaAs a Triage Security Engineer You Will Get ToSub-Saharan Africa

• Sub-Saharan AfricaAnalyze incoming security events based on different data points; network, endpoint, and log sources expediently, consistently, and accuratelySub-Saharan Africa
• Sub-Saharan AfricaPrioritize incoming events exceptionally wellSub-Saharan Africa
• Sub-Saharan AfricaWillingness to run a security incident to completion; detect, work with team members, and communicate effectively with internal and external team parties throughout the process.Sub-Saharan Africa
• Sub-Saharan AfricaSteer complex investigations within your area of expertise, and leverage your security knowledge to engage the other experts within other disciplines appropriatelySub-Saharan Africa
• Sub-Saharan AfricaPrioritize task work according to understood and implied prioritiesSub-Saharan Africa
• Sub-Saharan AfricaConduct quality reviews on outgoing tickets, security engagements, and at a system level looking for areas of improvementSub-Saharan Africa
• Sub-Saharan AfricaContribute your security expertise using the development platform to elevate more precise signal with minimal noiseSub-Saharan Africa
• Sub-Saharan AfricaAbility to coach and mentor other team members to share knowledge and expertiseSub-Saharan Africa
• Sub-Saharan AfricaContinuously broaden your security expertise and depth within a set competencySub-Saharan Africa
  
  

Sub-Saharan AfricaArctic Wolf is a fast-growing company, and all TSE candidates should expect to work with many teams within Arctic Wolf, including engineering, operations, sales, marketing, and executive management. A positive can-do attitude is a must. A willingness to learn and continuous self-improvement is critical. An ability to deal with uncertainty is a positive.Sub-Saharan Africa

Sub-Saharan AfricaWe Are Looking For Someone Who Might HaveSub-Saharan Africa

• Sub-Saharan Africa1+ years Industry experience; Information Security, Network Security, or Cyber Security rolesSub-Saharan Africa
• Sub-Saharan Africa1+ years additionally as a Network Admin, System Admin, Cloud Admin, or similar is strongly preferredSub-Saharan Africa
• Sub-Saharan AfricaHave deep technical competency in two (2) of the followingSub-Saharan Africa
• Sub-Saharan AfricaNetworking – common protocols, server/client infrastructure, routers, switches, WAPs, etcSub-Saharan Africa
• Sub-Saharan AfricaPerimeter – firewalls, IDS, IPS, UTM, WAF, Gateways, Proxys, Mail Servers, etcSub-Saharan Africa
• Sub-Saharan AfricaAuthentication – AD, SSO, MFA, etcSub-Saharan Africa
• Sub-Saharan AfricaIaaS – cloud services, AWS, Azure, GCPSub-Saharan Africa
• Sub-Saharan AfricaEnd Point – MDM, EDR, EPP, AVSub-Saharan Africa
• Sub-Saharan AfricaSaaS – collaboration tools including O365, GSuite, Box, Salesforce, Workday, etcSub-Saharan Africa
• Sub-Saharan AfricaExperience working in a Security Operation Center, security incident response teams, or in roles with security forensics or malware analysis disciplines.Sub-Saharan Africa
• Sub-Saharan AfricaAnalyze log and system data from the above list and other IT systemsSub-Saharan Africa
• Sub-Saharan AfricaKnow how to use one or more scripting tools and languages such as Python, Bash, and Power ShellSub-Saharan Africa
• Sub-Saharan AfricaGreat writing and speaking skillsSub-Saharan Africa
• Sub-Saharan AfricaA positive “can-do” attitudeSub-Saharan Africa
• Sub-Saharan AfricaA willingness to learn and continuous self-improvementSub-Saharan Africa
• Sub-Saharan AfricaThere are no specific degree or certification requirements but degrees in engineering or technology are a plus. Any security or IT certification such as CISSP is also positive.Sub-Saharan Africa
  
  

Sub-Saharan AfricaAbout Arctic WolfSub-Saharan Africa

Sub-Saharan AfricaAt Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We’ve been named one of the Sub-Saharan Africa50 Most Innovative Companies in the world for 2022Sub-Saharan Africa (Fast Company)—and the Sub-Saharan Africa2nd Most Innovative Security CompanySub-Saharan AfricaSub-Saharan Africa. This is in addition to consecutive awards from Top Workplace USA (2021, 2022), Best Places to Work - USA (2021, 2022) and Great Place to Work - Canada (2021, 2022).Sub-Saharan Africa

Sub-Saharan AfricaOur Values

Sub-Saharan AfricaArctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.Sub-Saharan Africa

Sub-Saharan AfricaWe celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity Sub-Saharan AfricahereSub-Saharan AfricaSub-Saharan Africa.Sub-Saharan Africa

Sub-Saharan AfricaWe also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.Sub-Saharan Africa

Sub-Saharan AfricaAll Wolves Receive Compelling Compensation And Benefits Packages, IncludingSub-Saharan Africa

• Sub-Saharan AfricaEquity for all employees
• Sub-Saharan AfricaBonus or commission pay based on roleSub-Saharan Africa
• Sub-Saharan AfricaFlexible time off, paid volunteer days and paid parental leave
• Sub-Saharan Africa401k matchSub-Saharan Africa
• Sub-Saharan AfricaMedical, Dental, and Vision insuranceSub-Saharan Africa
• Sub-Saharan AfricaHealth Savings and Flexible Spending AgreementSub-Saharan Africa
• Sub-Saharan AfricaVoluntary Legal InsuranceSub-Saharan Africa
• Sub-Saharan AfricaTraining and career development programs
  
  

Sub-Saharan AfricaArctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire?employee?experience as accessible as possible and provide?accommodations?as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.Sub-Saharan Africa

Sub-Saharan AfricaSecurity RequirementsSub-Saharan Africa

• Sub-Saharan AfricaConducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies)Sub-Saharan Africa
• Sub-Saharan AfricaBackground checks are required for this positionSub-Saharan Africa
  
  

Sub-Saharan AfricaCome join the Pack during this exciting time of rapid growth where every employee makes a difference and their contributions are recognized and rewarded.Sub-Saharan AfricaSub-Saharan Africa