Experience Range: With at least 4 years of hands-on UX design experience, including up to 6 years leading end-to-end design projects Key Responsibilities:
Lead the design process for digital products from initial concept through delivery, ensuring alignment with business objectives and user needs
Develop detailed wireframes, user flows, and interactive prototypes using Figma, Adobe XD, or Sketch to communicate design solutions and support product development milestones
Conduct heuristic evaluations and usability testing to identify and resolve user pain points, improving product usability and user satisfaction metrics
Facilitate collaborative design workshops and brainstorming sessions with stakeholders using FigJam, Miro, or Freehand to generate innovative solutions
Create customer journey maps and user personas to inform design decisions and optimize user experience
Perform secondary research and competitive analysis to identify industry trends and benchmark design practices
Collaborate with product managers, developers, and stakeholders to ensure seamless implementation of design solutions
Define and organize information architecture to optimize navigation and content structure for digital platforms
Required Skills:
Figma, Adobe XD, or Sketch for wireframing and prototyping
Heuristic evaluation methodologies
FigJam, Miro, or Freehand for collaborative design workshops
Customer journey mapping techniques
Persona development and user segmentation
Usability testing design and execution
Competitive analysis methods and secondary research
Information architecture design for digital products
User research synthesis and analysis
Preferred Skills:
Designing for enterprise-scale or complex digital platforms
Accessibility standards (WCAG) and inclusive design practices
Working with design systems and component libraries
Front-end development basics (HTML, CSS) for design-development collaboration
Agile methodologies and cross-functional team collaboration
Desired Qualifications:
Bachelor's degree in Design, Human-Computer Interaction, Psychology, Computer Science, or a closely related discipline
Certification in UX Design or Human-Centered Design from a recognized institution such as Nielsen Norman Group or IDEO
Certification in usability testing or information architecture (e.g., UXQB, IA Institute) is an advantage
Additional Information: This is a long-term opportunity based in Mumbai.
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