Electrical Project Manager at Sila Services

Role Overview

The Electrical Project Manager is responsible for driving residential and commercial electrical sales through in-home consultations, job scoping, and customer-focused solutions. This role combines sales expertise, technical knowledge, and project ownership to deliver a seamless experience from initial call to job completion. The Electrical Project Manager ensures customers receive honest recommendations, accurate pricing, and a high-quality installation or service outcome while consistently achieving revenue and performance targets.

Reports To

General Manager

Sales Manager

Collaborates with Service Manager

Salary: $75,000/yr-$175,000/yr

Core Values In Action

• Likeable – You build rapport quickly with homeowners and create a comfortable, trust-driven sales experience.
• Ethical – You present honest solutions and pricing, always putting the customer’s needs first.
• Responsible – You own your numbers, your jobs, and your customer experience from start to finish.
• Knowledgeable – You maintain strong expertise in electrical systems, code requirements, and product offerings.
• Reliable – You follow through on commitments, communicate clearly, and ensure jobs are completed as promised.

What You'll Do

Daily Duties

• Run scheduled sales appointments and service leads
• Perform in-home evaluations and identify customer needs
• Build and present clear, solution-based proposals
• Sell electrical install and service work (panels, service upgrades, generators, rewires, etc.)
• Ensure accurate job scoping, pricing, and documentation
• Handle financing options and assist customers through approval process
• Maintain consistent follow-up on open estimates
• Communicate job details clearly with install and service teams
• Ensure CRM documentation is complete and accurate for all opportunities
• Manage customer expectations from sale through project completion

Weekly Duties

• Review personal performance metrics (close rate, average ticket, revenue)
• Track open estimates and follow-up opportunities
• Coordinate upcoming jobs with install teams to ensure readiness
• Review pipeline and forecast upcoming sales
• Follow up on completed jobs to ensure customer satisfaction

Monthly Duties

• Review individual KPIs and sales performance
• Identify areas for improvement in close rate and average ticket
• Participate in training on products, systems, and sales process
• Review pricing, financing usage, and overall job profitability

How Success Is Measured

• Sales Volume: Weekly, monthly, and quarterly revenue targets are consistently met
• Close Rate: Maintain strong conversion rates on provided leads
• Average Sale: Jobs are sold with proper scope, pricing, and profitability
• Customer Experience: Positive customer feedback and strong online reviews
• Job Accuracy: Sold jobs are installed without major scope gaps or issues

Skills You Need

• Sales Expertise – You can confidently present and close high-value residential electrical work
• Electrical Knowledge – You understand residential electrical systems, upgrades, and code requirements
• Customer Communication – You simplify complex work and guide customers through decisions
• Time Management – You manage appointments, follow-ups, and active jobs effectively
• Attention to Detail – You ensure accurate scoping, pricing, and job documentation
• Collaboration – You work closely with install, service, and warehouse teams to execute jobs successfully

Education & Certifications

• High school diploma or GED required
• Previous experience in electrical sales or field experience preferred
• Knowledge of electrical systems, code requirements, and permitting is a plus
• Experience with CRM systems, estimating tools, and financing platforms preferred