Assistant Manager bei Bank of America

Assistant Manager

Mumbai, India

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Job Description:

About us*

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Finance Engineering and Data within Treasury BSM team manage, design and implement technical and data solutions supporting BSM and Cross-Treasury forecasting reporting. Supports application management and broader automation.

Job Description*

This role within the BSM FE & D team in GBS India will be responsible for supporting PALMs application which is used for Treasury forecasting reporting. Activities will also include leading identification & implementation of automation and emerging technology solutions.

Responsibilities*

• Track and identify failures in the Palms system to make sure the platform is functioning properly.

• Review overnight batches of Palms system and implement solutions in case of failures before US office hour starts

• Assisting in analyzing current data quality checks to ensure integrity and more robust system response when failures occur

• Work closely with the platform team to address issues and communicate to the concerned development teams

• Be a strong communicator when presenting results, and escalating issues

• Work with technology teams to resolve data issues or in implementation of new system capabilities.

• Continuous improvement of existing processes and workflows, identifying where emerging technology can help reduce process time and increase controls

Requirement

Education*

MCA

Certifications If Any - NA

Experience Range*

3 to 5 years

Foundational skills*

• Understanding of automation and emerging technology solutions including data integration and visualization

• Experience in SQL

• Strong analytical and problem solving skills

• Proven track record of clear and concise verbal and written communication.

• Self-starter with ability to be proactive and well organized.

• Flexibility in joining meetings during EMEA and APAC time zone hours.

• Bachelor's Degree

• 2 - 3 years of experience in a relevant role in a financial institution.

Desired skills

• Knowledge of Alteryx and Tableau

• Has a natural desire to understand intricate processes while seeing the big picture

• Good business partnering skills

• Experience improving and automating manual processes

• Practical experience with generative AI tools (e.g., Microsoft 365 Copilot), including the ability to frame effective prompts and apply AI outputs for accurate, relevant, and reusable business deliverables

• Strong analytical judgment and risk awareness, with experience using AI for data analysis and executive ready insights (e.g., variance, trends), while ensuring appropriate controls, validation, and human review of automated outputs

Work Timings*

12:30 PM to 9:30 PM

Job Location*

Mumbai

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

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Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.