Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Summary
As a Sales Development Representative (SDR) supporting the Federal segment, you will be responsible for generating qualified pipeline within U.S. federal agencies. You will be on the front line of Smarsh's federal go-to-market motion, engaging prospects across 100+ regulated communication channels to uncover compliance, records management, and digital communications governance needs.
This role is ideal, for someone who is consultative, persistent, and excited to build relationships in complex, highly regulated federal environments.
How will you contribute?
• Prospect into U.S. federal agencies to identify compliance and records management needs.
• Generate Discovery Meetings and Sales Accepted Opportunities (SAOs) for Federal Account Executives.
• Educate prospects on Smarsh’s archiving, supervision, and digital communications governance solutions.
• Execute multi-channel outreach across phone, email, and professional social platforms.
• Qualify inbound leads and strategically target outbound federal accounts.
• Research accounts and tailor messaging based on mission, regulatory drivers, and agency mandates.
• Maintain accurate activity, notes, and opportunity data in Salesforce.
• Assist with support requests and case creation for Customer Success Managers when needed to ensure timely customer follow-up.
• Partner closely with Federal AEs, Marketing, and SDR leadership on targeted campaigns and account-based motions.
• Travel occasionally for federal industry events, conferences, and field engagement.
What will you bring?
Proven track record of achieving results
Drive to be coached to success
Superior interpersonal and communications skills (verbal and written)
Flexible to work in a fast-paced, high growth environment
Excellent organizational, time-management and prioritization skills
Tons of energy, passion, humor, and enthusiasm
1+ year of direct sales experience, preferably in B2B environment is a plus
The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty, and training. Local cost of living assessments are done for each new hire at the time of offer.
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
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