Client Consultant Engineer at Oklahoma Chiller
Oklahoma Chiller · Oklahoma City, United States Of America · On-site
- Office in Oklahoma City
Description
Client Consultant Engineer | Oklahoma City
We work in the places that can't afford to fail. Hospital operating suites. Data centers running financial transactions around the clock. Manufacturing lines where a single degree of temperature variance scraps a million-dollar batch. The facilities that keep civilization running. When their HVAC goes down, people notice, sometimes in the worst possible ways.
We chose this work on purpose. There are easier markets. More forgiving customers. Simpler systems. We don't want them. We want the accounts where the bar is high, the stakes are real, and the only way to keep the business is to earn it every single time. That pressure makes us better and it attracts a certain kind of person.
At the core of everything we do is a belief that business, real business is about building relationships, serving people, and transforming lives. Not just fixing equipment. Not just hitting a number. We believe the work we do matters beyond the invoice, and we're building a company that proves it, one relationship at a time.
What Makes Us Different
Our Philosophy
We don't treat customers like accounts. We treat them like people who've handed us something they care about and trusted us not to drop it. That belief lives in how we hire, how we communicate, and how we handle a problem when something doesn't go right, especially then. It's not a value printed on a wall. It's a decision we make every day.
Technical Depth
Our people know these systems. Not just enough to sell a contract, enough to walk a chiller plant, read the sequence of operations, find what's causing the head pressure issue at 3am, and explain it clearly to a chief engineer who's heard every wrong answer before. That credibility is something we protect fiercely. It's the foundation everything else is built on.
Responsiveness
A facility director once told us the reason he stayed wasn't the price. It was that he never had to wonder if we'd call back. That stayed with us. In critical facilities, responsiveness isn't a feature it's the whole game. Being there when it matters is the promise we've built our reputation on, and we're not willing to let it slip.
The Role
We're looking for a Sales Engineer who wants to be part of building something, not just filling a territory. Someone who feels the weight of a customer's trust and rises to meet it. Someone who isn't satisfied being average in a field full of average, and who sees the gap between what HVAC service is and what it could be as an opportunity, not an obstacle.
The job is straightforward to describe and genuinely hard to do well: understand what a customer actually needs, recommend the right solution even when it's not the biggest one, set expectations they can hold you to, execute without being chased, and communicate clearly enough that there are never any surprises. Do those five things consistently in facilities where failure has real consequences and you'll build a book of business that compounds on itself and a reputation that opens doors no cold call ever could.
We want someone who is going to push themselves past what they thought was their limit and pull the people around them along for the ride. We're not looking for someone to manage a territory. We're looking for someone to help redefine what this company and this industry can become.
Day-to-Day
- Build real relationships with facility managers, directors of engineering, and operations leaders at healthcare systems, data centers, manufacturers, and commercial properties, the kind of relationships where they call you first, not last.
- Walk facilities. Ask the questions most salespeople don't think to ask. Understand what they're actually managing before you ever talk about what you're selling.
- Put together proposals that are honest, specific, and clear about the value, not vague scopes with language that creates problems six months later.
- Stay in front of customers through every phase of delivery. If something changes, you say it first. They should never find out from someone else.
- Work hand-in-hand with the service team. A great sale followed by a poor delivery doesn't just lose an account, it costs someone their trust in us, and that's not recoverable.
- Keep your pipeline grounded in reality. We use a CRM and we expect it to reflect what's actually happening, not what we hope is happening.
- Show up to team time ready. The people around you are sharp, and there's always something worth learning from them.
Who We're Looking For
The technical skills matter and we'll help you grow them. What we can't teach and what makes someone exceptional here is this:
- You care about people. Not as a tactic, you're genuinely interested in what someone is dealing with and what would make their situation better. Customers feel the difference, and it's irreplaceable.
- You take full ownership. When something goes wrong, your first move is to fix it, not to explain why it wasn't entirely your fault.
- You're technically curious. You want to understand how systems work and why, not just what to quote. That curiosity is what earns you a seat at the table with engineers.
- You communicate before you're asked. Clearly, honestly, and early enough that nobody has to wonder.
- You want to be pushed. You're not looking for a comfortable lane you want a place that demands more of you than you thought you had to give.
- You can have a hard conversation and come out of it with the relationship intact. With an unhappy customer, a teammate who dropped the ball, or yourself.
- You believe this work means something. Not just to your commission check, to the people in those facilities and the teams counting on you.
Experience & Background
Here's what the right background tends to look like but if yours looks different and you believe you belong here, make that case:
- Background in HVAC, mechanical systems, facilities, or technical sales. The path matters less than what you know and how you operate.
- Comfortable in a room with engineers and operations leads talking about real equipment you don't need every answer, but you need the right questions and the instinct to recognize when something doesn't add up.
- A track record of keeping customers, not just winning them. There's a difference, and it shows.
- Experience in critical facility environments, healthcare, data centers, manufacturing, or similar gives you a meaningful head start.
- Valid driver's license. You will be in the field regularly.
- A degree in Mechanical Engineering, Business, or a related field is a plus but what you know, how you think, and how you treat people carry more weight here.
Benefits
- Competitive base salary and performance-based commission, we'll be upfront about the structure in the first conversation. No mystery, no games.
- A technical team behind you that actually knows what they're doing. You'll be making promises we can keep.
- Leadership that tells you the truth about how you're performing and gives you the room to grow into who you're working to become.
- A seat at the table as we build. This company is going somewhere, and the people who show up and perform will be part of where it lands.
- Ongoing investment in your professional and technical development because a team that keeps growing is a team that keeps winning.
- Work that carries real weight. The customers we serve depend on us. That's not a burden, it's the whole point.
We are building something here. Something that matters to our customers, to the people on this team, and to the communities where our work keeps the lights on and the air running. If you've been looking for a place that challenges you, believes in you, and asks more of you than you thought you had to give, this is it. Send us something that shows us who you are, not just where you've been.
REDEFINING HVAC — ONE RELATIONSHIP AT A TIME
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