- Office in Miami
About the Company
At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.
Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.
About the Role
Flow is looking for a Property General Manager to lead operations at one of our mixed-use assets, encompassing hotel, multi-family residential and condo. This role is the operational backbone of the community — owning day-to-day performance, compliance, and the resident and guest experience. You'll serve as Flow's internal subject matter expert on condo governance while driving operational excellence across all components of the asset. This is a high-impact leadership role for someone who thrives in a complex, fast-moving environment and takes pride in building systems that scale.
Responsibilities
- Oversee daily operations across hotel, multi-family and condo ensuring the asset meets Flow's standards for quality, safety, and hospitality
- Serve as the on-site condo expert — owning compliance with bylaws, HOA/board requirements, board elections, and meeting facilitation
- Lead property inspections, vendor management, and capital project oversight
- Prepare and manage the annual operating budget; monitor financials, drive cost efficiency, and deliver regular reporting to owners and boards
- Hire, develop, and lead on-site teams across property management, maintenance and hospitality functions
- Coordinate insurance, risk assessments, and emergency response planning
- Partner with Revenue Management and Distribution teams to optimize hotel and multi-family performance
- Develop and enforce operational procedures that drive consistency across all asset components
Ideal Background
- CAM license and 8–10+ years in property management and hospitality
- Deep knowledge of condo governance — bylaws, board management, elections, and regulatory compliance
- Proven track record managing a complex, mixed-use asset with strong financial results
- Hospitality mindset with high service standards across every asset type
- Strong financial acumen — comfortable owning budgets, forecasting, and reporting
- Experience with property management software (Yardi, AppFolio, or equivalent)
- A calm, decisive leader who handles complexity and competing priorities without losing focus
Benefits
• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
• Paid time off and 13 paid holidays
• 401(k) retirement plan
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Access to HSA-compatible plans
• Pre-tax commuter benefits
• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings
Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.
