It all humbly started in a small garage. Three decades later, Bone Dry Roofing has grown into one of the biggest residential roofing companies in the Midwest and beyond. In 2024, Bone Dry Roofing was named Roofing Contractor of the year and made the list of the Best Places to Work in Indiana by the Indiana Chambers of Commerce. We're not a franchise; we're a family-owned and operated business with 19 locations and 500+ employees. We pride ourselves on our respect for homeowners and their property, which is why every member of our crew is trained and certified. Our goal is simple: to give peace of mind to our customers, employees, and neighbors. If you're looking for a position where you can grow your career and contribute to a company with strong values, join the Bone Dry Family!
Job Overview
Office Manager: Customer Service Expert
Bone Dry is in search of a qualified Office Manager to support the company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage. You will play a crucial role in ensuring efficient workflows and effective communication, as well as assisting the General Manager.
This is a full-time position for onsite work location St. Louis, MO.
Duties and Responsibilities
Process all sold projects.
Create job packets and leave in the appropriate area.
Process credit applications for salesmen.
Call the homeowner to schedule roofs and other projects.
Send roof orders to the Distributor.
Send payment links and reminders after each project.
Facilitate the closing process of each completed project
Make AR calls.
Enter completed repair job pictures in CRM.
Answer all calls - make sure all calls get answered even if having to put someone on hold is needed
Greet all incoming customers.
Schedule and confirm sales appointments
Call all Contractor Nation and Home Advisor leads - if unable to reach by phone and email is given, send a short email
Process route sheets daily, including task information from prior day and reschedule any appointments listed to be rescheduled on route sheets.
Process open proposals in CRM.
Secure mail and apply any payments from checks received.
Make deposits
Do courtesy reminder calls for appointments - mark customers on the route sheet with a check mark if you spoke with them and a "LM" if you had to leave a message.
Qualifications
High school diploma or equivalent
Valid driver's license
Pass a background check and Pre-employment Drug Screen
Prior customer service experience preferred
Prior administrative/office experience a plus
Compensation and Benefits
Hourly compensation range of $18 to $20 commensurate with experience
Medical, Vision, and Dental insurance
Company paid Life Insurance
Company paid short-term disability
401(k) plan
PTO, Vacation, and Holiday pay
Additional Information
At Bone Dry-We build more than roofs. We build careers!
Whether you begin in production as an apprentice or technician, or in administration, customer service, or sales, you will be provided great training and development, leading to career advancement opportunities. Apply and start on your career path today.
These cookies are necessary for the website to function and cannot be turned off in our systems. You can set your browser to block these cookies, but then some parts of the website might not work.
Security
User experience
Target group oriented cookies
These cookies are set through our website by our advertising partners. They may be used by these companies to profile your interests and show you relevant advertising elsewhere.
Google Analytics
Google Ads
We use cookies
🍪
Our website uses cookies and similar technologies to personalize content, optimize the user experience and to indvidualize and evaluate advertising. By clicking Okay or activating an option in the cookie settings, you agree to this.
The best remote jobs via email
Join 5'000+ people getting weekly alerts with remote jobs!
