- Office in Paramus
Description
About VIVAIA
VIVAIA is a global footwear brand introduced and embraced in the United States in 2020, dedicated to supporting everyday life with eco-friendly comfort and style. Today, the brand serves customers across more than 61 countries and regions through a direct-to-consumer model, and continues to partner with global suppliers to design shoes with recycled and sustainably produced materials. At VIVAIA, we are committed to creating thoughtful retail experiences that reflect both innovation and care for our customers and the planet.
About the Role
We are looking for a customer-focused and motivated Seasonal Brand Advisor to support our Paramus store opening and early business ramp-up. In this role, you will help deliver an elevated in-store experience, drive sales, and support daily store operations with strong attention to detail.
As a Seasonal Brand Advisor, you will play an important role in bringing the brand to life through meaningful client interactions, strong product knowledge, and a well-maintained store environment. This is a seasonal, temporary, hourly, non-exempt position expected to last approximately 60 days, subject to business needs.
What You’ll Do
- Deliver an exceptional customer experience by building genuine connections and providing personalized product recommendations.
- Support store-opening and early ramp-up activities through strong customer engagement and teamwork on the sales floor.
- Drive sales performance by contributing to individual and store goals while maintaining a customer-first mindset.
- Execute daily operational tasks including replenishment, restocking, merchandising, and maintaining a clean and organized store environment.
- Process transactions accurately and efficiently while minimizing wait time and supporting a seamless checkout experience.
- Maintain strong product knowledge and represent the brand clearly and confidently in every customer interaction.
- Follow company standards, policies, procedures, and safety expectations to support efficient and compliant store operations.
- Support flexible scheduling needs during weekends, evenings, holidays, and peak business hours as needed.
Requirements
- 1+ years of retail, client-facing, or customer service experience preferred.
- Strong communication and interpersonal skills with a genuine customer-first mindset.
- Ability to work in a fast-paced retail environment while maintaining attention to detail and service quality.
- Reliable, collaborative, adaptable, and results-oriented, with a positive attitude and strong sense of accountability.
- Availability to support a seasonal assignment for approximately 60 days, including weekends, evenings, holidays, and peak store business hours.
- Ability to perform the essential functions of the role, with or without reasonable accommodation.
Additional Information
This position is being hired to support a defined seasonal business need tied to store opening and early business ramp-up. If future regular positions become available and business needs continue, strong performance in this role may be considered as one factor in future hiring decisions. However, this seasonal role does not guarantee extension, conversion, or permanent employment.
Benefits
- Paid Time Off
- Training & Development
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
