Paid Social Manager, ARTHOUSE London at TodayTix Group

About ARTHOUSE London:

We are a marketing agency built specifically for the world's most ambitious live productions. We bring genuine creative soul and genuine performance rigour to every campaign, and we refuse to separate them. When the person building your brand is the same person buying your media, something different happens to the work.

ARTHOUSE is part of TodayTix Group, with offices in London and New York. Our clients include some of the most iconic productions on the West End and Broadway — and we are growing fast.

About the Role: 

What Success Looks Like:

Campaigns are accurately tracked, launched to best practice, and consistently delivering against client objectives.

Clients feel supported and confident, with a reliable and knowledgeable point of contact on paid social.

Performance opportunities are identified and flagged proactively, with a willingness to act on them.

Media strategy and campaign creative are well-aligned, through close collaboration with account and creative teams.

You are growing your platform knowledge and channel expertise, and contributing positively to the team around you.

What You'll Do:

Campaign management and delivery

Manage the setup and optimisation of paid social campaigns across Meta, TikTok, and other relevant platforms

Support campaign structure, audience strategy, creative rotation and budget allocation across multiple accounts

Ensure campaigns are accurately tracked, launched to best practice, and delivering against client objectives

Identify performance opportunities and flag them proactively, acting on them with curiosity and initiative

Performance and optimisation

Monitor and interpret key metrics including ROAS, CPA, CTR, CPM and conversion rate

Make optimisation decisions and communicate their rationale clearly to your team and clients

Build an understanding of what good looks like for each client and work to consistently meet that bar

Contribute to post-campaign analysis and quarterly reviews

Client and team collaboration

Support client relationships, acting as a reliable and knowledgeable point of contact on paid social

Collaborate with account and creative teams to ensure media strategy and campaign creative are aligned

Communicate performance clearly — in writing and in person — to both internal teams and clients

Contribution to ARTHOUSE

Stay current on platform developments, new formats, and emerging best practice

Contribute to a high standard of paid social work across the agency

We're Looking for Someone With:

2 to 4 years of hands-on paid social experience, ideally within an agency environment

Strong working knowledge of Meta Ads Manager and at least one other major platform

The ability to manage multiple accounts independently and to a high standard

A comfort owning client relationships and presenting performance to non-technical audiences

A data-literate mindset — able to interpret results, draw clear conclusions, and make recommendations

A genuine interest in live entertainment, culture, or the arts is a plus but not a requirement

A clear, direct communication style and a collaborative approach to getting things done