Workforce Administrator (Payroll Adminstrator) at Ridezum
Ridezum · Philadelphia, United States Of America · On-site
- Office in Philadelphia
Description
About Zūm:
Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 4,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role
We're seeking a detail-oriented Workforce Administrator to manage critical payroll and HR processes for union and non-union employees at Philadelphia, PA Zum bus yard. Reporting to the Location Manager with a dotted line to the Payroll and People team, this role ensures accurate timekeeping, seamless onboarding, and exceptional employee experience for the workforce you support. You'll serve as the local point of contact for employee-related issues, working closely with HR, Operations, Finance, union representatives, and school districts. In this hybrid role, you'll balance high-volume hourly employee time administration with HR responsibilities while maintaining compliance with internal policies and external regulations.
What Makes You Successful in This Role
You're the organized, reliable person everyone counts on when they have a payroll question or need help navigating HR processes. You love the satisfaction of getting the details right, whether that's catching a timesheet error before it becomes a paycheck problem or making sure a new hire's first day goes smoothly. You're comfortable juggling a lot at once, from processing dozens of timesheets to answering employee questions to coordinating with multiple departments. You stay calm when things get busy, communicate clearly with everyone from drivers to corporate teams, and handle confidential information with absolute discretion. You're proactive, tech-savvy, and genuinely enjoy being the go-to person who makes sure people get paid correctly and on time because you know how much that matters.
Responsibilities:
Timekeeping & Payroll Administration
Employee Support & HR Operations
Requirements:
Basic Qualifications:
Preferred Qualifications:
Additional Information
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Apply Now
