VP, Business Development - New Logo Sales at TDS Global Solutions

Description

Our client is a global CX outsourcing leader with a network of over 58,000 professionals delivering multilingual, end-to-end customer experience solutions. The company provides secure, scalable BPO and digital transformation services—including contact center, back-office, omnichannel, and analytics support—across multiple geographies. Our client is committed to enabling smart, seamless, and satisfying customer journeys for global brands by blending operational excellence with forward-looking technology and innovation.

Our client is seeking highly motivated, proven Sales Executive(s) to join thier global business development team to lead their BPO services sales efforts. This is a strategic role responsible for driving revenue growth, expanding client base, and positioning the company as the go-to partner for outsourcing solutions. The successful candidate will bring a deep understanding of the BPO industry, a robust network of industry contacts, and a proven ability to close complex deals with high-profile clients.

Primary Job Responsibilities:

• Develop and execute a comprehensive business development strategy to achieve revenue targets and drive growth in the BPO services sector.
• Identify and pursue new business opportunities, focusing on building long-term relationships with key decision-makers.
• Lead the sales cycle from prospecting to closing, including contract negotiations and post- sales support.
• Collaborate with cross-functional teams to design and deliver customized BPO solutions that meet client needs and exceed expectations.
• Build and maintain a strong pipeline of qualified leads and opportunities.
• Represent the company at industry events, conferences, and networking functions to enhance brand visibility and generate new leads.
• Provide strategic insights and recommendations to senior leadership on market trends, competitive landscape, and business opportunities.
• Mentor and lead a high-performing sales team, fostering a culture of excellence, collaboration, and continuous improvement.

Requirements

Experience you bring:

• Proven track record in developing and executing business development strategies that drive revenue growth within the BPO or CX outsourcing industry.
• Demonstrated ability to identify, pursue, and close new business opportunities, building lasting relationships with senior decision-makers.
• Expertise in leading end-to-end sales cycles—from prospecting and solution design to negotiation, contract execution, and post-sale expansion.
• Strong background collaborating with cross-functional teams to create customized outsourcing solutions aligned with client goals.
• Skilled at building and managing robust pipelines, ensuring consistent deal flow and accurate forecasting.
• Experienced in representing the organization at industry events and conferences, elevating brand presence, and generating qualified leads.
• Ability to translate market trends and competitive insights into actionable strategies and business recommendations.
• Leadership experience, mentoring, and motivating high-performing sales teams to achieve and exceed targets.

Desired Skills/Qualifications:

• Minimum of 5 years of experience in business development or sales leadership within the BPO or outsourcing industry.
• Proven track record of successfully selling BPO services and closing high-value deals.
• Strong understanding of BPO industry trends, challenges, and opportunities.
• Exceptional communication, negotiation, and relationship-building skills.
• Ability to think strategically and execute tactically, with a focus on results.
• Experience leading and motivating a sales team to achieve ambitious targets.
• Willingness to travel as needed to meet with clients and prospects.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Work From Home