Accounts Receivable Clerk at Crumbl

Responsibilities

• Process and post daily accounts receivable transactions, including franchise royalty payments, fees, and other incoming revenue streams.

• Monitor and follow up on outstanding invoices and overdue accounts, communicating professionally with franchisees to resolve payment discrepancies.

• Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.

• Generate and distribute accurate invoices and statements to franchisees on a scheduled and ad hoc basis.

• Investigate and resolve billing discrepancies or franchisee disputes in a timely manner.

• Prepare and distribute weekly AR aging reports to the Assistant Controller and Controller.

• Collaborate with cross-functional teams, including franchise operations, to ensure accurate account information.

• Maintain organized and up-to-date records of all AR transactions, correspondence, and documentation in accordance with Crumbl's record-keeping policies.

• Assist with month-end and year-end close processes, including account reconciliations and audit support.

• Identify opportunities to improve AR processes and contribute to the development of best practices within the department.

Qualifications

• Education: Associate's degree in Accounting, Finance, or a related field required; Bachelor's degree preferred.

• Experience: 2–5 years of accounts receivable or general accounting experience required; experience in a franchise or multi-entity environment is a plus.

• Specific Skills: Proficiency in NetSuite is a plus; working knowledge of Google and Microsoft product suites.

• Personal Characteristics: Detail-oriented, highly organized, strong communicator, and able to manage multiple priorities in a fast-paced environment.

• Physical Abilities: Ability to work at a computer for extended periods.