- Office in Lisbon
Description
About the Team
This role is within our Anti Financial Crime function that is part of our created operations unit with approximately one hundred employees across Europe. The KYC Consumer team is dedicated towards maintaining regulatory compliance and preventing financial crimes.
About the role
Driven by rapid growth and a commitment to operational excellence, Trustly is seeking a Senior Consumer KYC Analyst. Joining our Financial Crime Prevention (FCP) function, you will play a pivotal role in maintaining regulatory integrity and safeguarding the business.
You will collaborate with cross-functional stakeholders to manage complex KYC workflows and drive our risk mitigation strategy. Key responsibilities include overseeing PEP and Sanction escalations, conducting in-depth Enhanced Due Diligence (EDD) investigations, and performing rigorous peer reviews and remediations helping the KYC Manager shape a robust risk mitigation strategy in a fast-paced, high-growth environment.
What you'll do
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Analyze and evaluate the risk profiles of high-risk individuals, ensuring all assessments are backed by comprehensive data and documentation.
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Lead investigations into potential matches against national and international sanctions lists, as well as Politically Exposed Persons (PEPs) and their known associates.
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Record of investigations, risk decisions, and supporting evidence to ensure full traceability and adherence to regulatory standards.
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Identify and escalate complex cases or suspicious activities to the appropriate internal functions.
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Act as a key stakeholder in the four-eye principle process, conducting peer reviews and assessing the quality of remediations, screenings, and investigations.
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Drive team efficiency by outlining weekly task schedules and ensuring all priority assignments are addressed within set deadlines.
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Assist in updating and amending internal KYC guidelines to ensure they remain aligned with evolving regulatory requirements and internal routines.
Who you are
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You have a solid background in KYC/AML, with a specific focus on Enhanced Due Diligence (EDD), On-going Due Diligence (ODD), and Sanctions/PEP/Adverse Media screening—ideally within the Fintech or Financial Services sectors.
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You possess a sharp eye for detail and the ability to dissect complex information to identify potential risks and spot transaction patterns that may indicate suspicious behavior.
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You have a strong working knowledge of AML/CFT regulations and a deep understanding of the evolving risk landscape within financial crime.
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You are a self-starter who excels at managing multiple priorities simultaneously and are comfortable making well-founded, risk-based decisions in a fast-paced environment.
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You maintain the highest standards of professional integrity and recognize the critical importance of confidentiality when handling sensitive data.
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You are fluent in English, with the ability to articulate complex risk findings clearly in both written reports and verbal discussions.