Office Manager - Zurich, Switzerland at Infosys Consulting - Europe

Description

Office Manager – Zurich

About Us

We are a globally recognised management consulting firm operating at the intersection of business strategy and technology, supported by Infosys, a leading global IT organisation. We are known for innovation, cultural inclusion, and the high calibre of our people. We value diversity, collaboration, and professionalism.

Role Overview

We are seeking an experienced Office Manager to oversee daily operations of the Zurich office. This standalone role requires autonomy, efficiency, and strong service orientation. You will ensure smooth office operations, compliance with Infosys Consulting standards, and excellent experience for employees and visitors.

Key Responsibilities

Office Operations

·       Welcome visitors and manage all front‑of‑house duties, acting as the first point of contact for calls and enquiries.

·       Manage incoming/outgoing post, including scanning and distributing.

·       Oversee office supplies, equipment, access cards, and CCTV systems.

·       Ensure meeting rooms are prepared and functioning.

·       Coordinate cleaning and workspace maintenance in line with facility standards.

·       Support workspace planning and the development of high‑quality office environments.

Compliance & Safety

·       Lead all Security and Facility Management audits and certification programmes for the Zurich office, acting as the primary representative for preparation, documentation, evidence collection, corrective actions, and ongoing compliance, including all intersections with data protection (GDPR).

·       Manage archiving and secure document disposal.

·       Maintain evacuation plans, fire‑safety procedures, and adherence to workplace policies.

Procurement & Vendor Management

·       Onboard new Swiss and international vendors.

·       Raise purchase orders and goods‑received documentation.

·       Work with Accounts Payable to ensure timely invoice processing.

·       Negotiate with suppliers, including hotels and travel partners.

Employee Experience & Events

·       Deliver smooth onboarding for new employees.

·       Coordinate internal events, workshops, and external venue bookings.

·       Support travel arrangements and rate negotiations when needed.

·       Provide cross‑office support for Zurich, Basel, Baden, and Geneva.

Travel Platform & Lease Management

·       Manage the global travel platform account, including access and operational oversight.

·       Oversee the Zurich office lease, working proactively with the landlord.

About You

You are reliable, precise, and strongly service‑oriented, anticipating needs and addressing issues proactively. You are discreet, empathetic, and professional, managing high‑volume tasks with calm confidence.

You have:

Experience in office or facilities management.

Strong organisational skills and confident decision‑making.

Excellent communication skills and professional presence.

High attention to detail and strong problem‑solving abilities.

Ability to work independently and manage multiple priorities.

A proactive, friendly, and collaborative style.

Fluency in English and German.

Strong MS Office skills.