- Office in New Delhi
Description
Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
Job Description:
AI Hive is seeking a hands-on, skilled Sr. Systems Administrator based in India to serve as the local IT operational lead and execution arm for Enterprise Operations. This role functions as “remote hands” for U.S.-based IT leadership, delivering day-to-day service desk support, building and provisioning laptops and servers, and maintaining local infrastructure in alignment with global standards. This position is critical to freeing AI Hive engineers from operational IT tasks—such as device builds, infrastructure troubleshooting, and hardware support—so they can focus on delivering Hivemind and other core engineering initiatives.
The Systems Administrator will report administratively to local India leadership while receiving functional direction, priorities, and technical oversight from U.S. Enterprise IT. The ideal candidate is a service-oriented generalist who combines strong hands-on technical skills with operational discipline and a security-first mindset. This role is based in India and supports the AI Hive entity.
What you'll do:
Service Delivery & End User Support:
Hardware Build & Provisioning:
IT Asset & Lifecycle Management:
Engineering Environment Support:
Projects & Cross-Functional Collaboration:
Required qualifications:
Preferred qualifications:
Additional Information
#LI-LD2
#LC
Total package details for U.S. based positions:
- Regular employee positions: Salary within range listed above + Bonus + Benefits + Equity
- Temporary employee positions: Hourly within range listed above + temporary benefits package (applicable after 60 days
of employment)
- Interns/Military Fellows/Part-time not eligible for bonus, benefits or equity
Total package details for International positions which are roles based outside of the United States (where applicable):
- International premium, hardship differential, cost of living differential, living quarters allowance, foreign service transfer
allowance, equity, international benefits, visa assistance, and relocation assistance.
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check.
Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
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