Director, Clinical Customer Success at Cprime

Cprime brings business into a new light—illuminating possibilities that once seemed hidden. For more than two decades, we’ve partnered with 2,500+ organizations worldwide, including over 300 of the Fortune 500, to help leaders see complexity with new clarity and rewire it into intelligent flow. With 800+ experts across 30 countries, we shine a brighter path toward platform modernization, AI-first operating models, and enterprise transformation that scales with confidence. We help organizations adapt and grow by orchestrating systems, teams, and decisions into harmony. Guided by experience, energized by innovation, and backed by Goldman Sachs and Everstone Capital, Cprime is trusted globally to make transformation clearer, faster, and more human. 

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We are seeking a highly experienced healthcare professional to serve as the clinical and business-facing leader for a medication adherence solution built on Xspan. This role requires a confident, articulate communicator who can engage physicians and healthcare executives directly, clearly demonstrate the platform’s capabilities, and translate complex technical functionality into meaningful clinical and operational value.

The ideal candidate brings 15+ years of healthcare industry experience and is equally comfortable in front of a room of physicians as they are collaborating with technical teams. This individual will operate as a trusted advisor, solution evangelist, and healthcare subject matter expert, helping clinical organizations understand, adopt, and maximize the value of the platform.

This role sits at the intersection of clinical insight, technology fluency, and strong stakeholder influence.

Physician & Clinical Engagement

Solution Evangelism & Value Articulation

Cross-Functional Collaboration

Adoption & Success

Communication & Presence

Technical & Domain Expertise

Personal Attributes