Project Manager, Business Integration at Sand Cherry Associates

Description

Company Profile 

At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally native, data-empowered solutions. Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team. Finding the right match for this role is a critical aspect of continuing that success.

Overview

We are seeking a highly organized and execution-focused Project Manager to join our Business Integration – Customer Operations team. This role is responsible for leading cross-functional initiatives from initial requirements and work sessions through development and operational readiness and other critical integration milestones.

This individual will play a key role in ensuring seamless execution of customer-impacting initiatives such as WiFi implementations, internet programs, device swaps, and related operational changes.

This role is based in Samford, CT and requires being in office four days per week.

Responsibilities

• Lead end-to-end project management across integration initiatives within Customer Operations.
• Facilitate requirements gathering sessions and translate business needs into structured project plans.
• Develop comprehensive project plans with clear timelines, milestones, and cross-functional dependencies.
• Drive operational readiness planning for Day 1, Day 90, and other milestone events.
• Ensure all testing, training, communications, and Customer Operations functions are fully accounted for and aligned.
• Identify, document, and proactively manage RAID (Risks, Assumptions, Issues, Dependencies) items to closure.
• Provide consistent status updates and executive-ready communications via email and PowerPoint.
• Partner closely with cross-functional teams including Operations, Technology, Training, and Communications to ensure successful delivery.
• Monitor progress, escalate risks appropriately, and maintain accountability across stakeholders.

Requirements

• Bachelor’s degree in Business, Engineering, Communications or Computer Science
• Minimum of 5 years as a Project Manager working through complex integration efforts utilizing project management/program management methodology, such as Agile environments
• Industry background in telecommunications, broadband, WiFi, internet services, or device lifecycle companies or organizations
• Experience working within Customer Operations or integration-focused teams
• Proven experience creating and managing detailed project plans with dependencies, operating with limited leadership oversight.
• Strong executive communication skills, including the ability to deliver clear updates and presentations to senior leadership.
• Demonstrated ability to identify and manage RAID items effectively through project lifecycle.
• Experience managing cross-functional initiatives tied to operational readiness or integration efforts.
• Strong organizational skills and ability to manage multiple workstreams simultaneously.
• Strong technology tool experience with Smartsheet, or MS Project, and PowerPoint, as well as Jira and Confluence.

 Compensation

Sand Cherry Associates is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of Colorado and takes into account a wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. This is a longer term consulting engagement and has an annual salary range of $115000 - $130,000. Years of experience, level of education, geographic location, unique skills/qualifications for the specific role and potential certifications can be key factors in the final compensation for this role.

Benefits

Our team is unique — we are passionate about what we do. At Sand Cherry, our Consultants know they are impacting and shaping our clients’ industries. We recognize our employees for their contributions. Our culture is one of the most friendly and communicative in the consulting industry. Sand Cherry is not a top-heavy organization. We offer the opportunity to be part of a digital workforce. Discover the experience that only comes with self-responsibility in the workplace. Our team members manage their own workloads and are expected to deliver exceptional work for our clients. Professional career growth is one of our main priorities, as we affirm that investing in our Consultants and empowering our people will also deliver the best results and value for our clients.