At Big Health, our mission is to help millions back to good mental health by providing fully digital, non-drug options for the most common mental health conditions. Our FDA-clear digital therapeutics—SleepioRx for insomnia and DaylightRx for anxiety—guide patients through first-line recommended, evidence-based cognitive and behavioral therapy anytime, anywhere. Our digital program, Spark Direct, helps to reduce the impact of persistent depressive symptoms.
In pursuit of our mission, we’ve pioneered the first at-scale digital therapeutic business model in partnership with some of the most prominent global healthcare organizations, including leading Fortune 500 healthcare companies and Scotland’s NHS. Through product innovation, robust clinical evaluation, and a commitment to equity at scale, we are designing the next generation of medicine and the future of mental health care.
Our Vision
Over the next 5-10 years, we believe digital therapeutics will transform the delivery of healthcare worldwide by providing access to safe and effective evidence-based treatments. Big Health is positioned to take the lead in this transformation.
Big Health is a remote-first company, and this role can be based anywhere in the US.
Join Us
We're seeking a Product Data Analyst contractor to drive data-informed product decisions by improving our data democratization, analyzing data, generating insights, and generating reports. You'll partner closely with product, growth, enrollment marketing, and client implementation teams to understand user behavior, measure product performance, and identify opportunities for growth and improvement.
Key Responsibilities
Use SQL to query data in Snowflake.
Update Snowflake data models, consistent with current data architecture.
Use LookML to add new dimensions, measures, table calculations, and explores to Looker .
Create dashboards in Looker and Post Hog to support growth, enrollment marketing, client implementation, product initiatives, and/or company OKRs.
Conduct deep-dive analyses using data from Snowflake and Looker to understand user behavior patterns, identify friction points in the user journey, and uncover opportunities for product enhancement. Analyses may include, but are not limited to, descriptive analytics, correlation, regression, and between-group analyses.
Present the results of these analyses to a cross-functional audience, translating complex data findings into actionable recommendations.
Build externally-facing reports that provide stakeholders with clear visibility into user engagement, and feature adoption, clinical outcomes, and recommendations for optimal product use.
Provide data to help justify and inform decision-making around A/B tests and experiments to validate product hypotheses and measure the impact of new features or changes.
Use DBT to build data models and add new data sources to Snowflake.
Assist with updating data dictionary and ERD.
Communicate proactively. During onboarding, you will meet 3-5x/week with your supervisor to provide updates on ticket status and to ask questions. Asking questions outside of these meetings is expected and welcomed.
Work with your supervisor and relevant stakeholders to proactively discuss requirements when questions arise.
Required Qualifications
3+ years of experience in product analytics, data analysis, or a related analytical role, preferably in a product-driven technology company
Strong SQL skills and experience working with large datasets in modern data warehouses like Snowflake, BigQuery, or Redshift
Experience with dbt or similar data transformation tools for building modular, tested, and documented data models
Proficiency in version control systems like Git for managing code and collaborating with data and engineering teams
Proficiency in analytics tools such as Python or R for statistical analysis and data manipulation
Familiarity with BI visualization tools like Looker, Tableau, or Mode
Basic understanding of data pipeline orchestration and workflow management tools such as Airflow or similar. Familiarity with ELT/ETL processes and data integration tools like Fivetran, Stitch, or custom-built pipelines
Solid understanding of statistical concepts including hypothesis testing, regression analysis, and experimental design. Experience designing and analyzing A/B tests with proper statistical rigor
Familiarity with healthcare concepts and terminology are highly desirable
Strong communication skills
Background and Life at Big Health
Backed by leading venture capital firms.
Big Health’s products are used by large multinational employers and major health plans to help improve sleep and mental health. Our digital therapeutics are available to more than 62 million Medicare beneficiaries.
Surround yourself with the smartest, most enthusiastic, and most dedicated people you'll ever meet—people who listen well, learn from their mistakes, and when things go wrong, generously pull together to help each other out. Having a bigger heart and a small ego are central to our values.
Additional Information
We at Big Health are on a mission to bring millions back to good mental health, in order to do so, we need to reflect the diversity of those we intend to serve. We’re an equal opportunity employer dedicated to building a culturally and experientially diverse team that leads with empathy and respect. Additionally, we will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Big Health participates in E-Verify for all new hires in the United States.
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