Zipline and Aerial Adventure Guide at Highlands Aerial Park

Description

Now Hiring For Spring 2026!

At Highlands Aerial Park, fun isn’t just part of the job. It’s our culture. We’re all about high energy, fresh air, and creating unforgettable experiences for our guests and our team. If you enjoy the outdoors, meeting new people, and being part of a positive, supportive crew, you’ll fit right in. Whether you’re looking for a seasonal role or the start of a long-term adventure, we’d love to have you on board. No experience required. We’ll give you all the training you need to succeed and have a great time doing it.

Why Join Us?

• A fun and adventurous job: Who says work can’t be an adventure?
• Work outdoors: From ziplining to hiking, you’ll get to experience our stunning temperate rainforest daily.
• Free Zips for Life: Discounted/free tours for friends and family + lifetime free ziplining for employees!
• Competitive pay: Above industry average and great earning potential during peak seasons!
• Company retreats: Yearly multi-day adventures for the whole team.
• Growth & advancement: Clear pay progression and opportunities to move into management.

Who Makes a Great HAP Team Member?

• Anyone looking for a Spring (and into Summer and beyond) gig
• Career-changers and retirees looking for a fun, fresh start
• Outdoor enthusiasts, adventure seekers, and those wanting to leave the office!
• Seasonal workers are encouraged to apply, with opportunities for full-time employment available for local residents.

What’s Involved:

• You’ll join us for our Spring training session (we promise it’s fun!), where you’ll learn everything you need to be a top-notch guide, Giant Swing and Tree Climb Facilitator, UTV tour operator, and more.
• Training starts Monday, February 23rd, through Friday, February 27th. To receive a job offer and begin working, you must attend all 5 days of training with no exceptions. Preliminary coursework will be assigned and must be completed before in-person training.
• You’ll get hands-on training in customer service, safety protocols, and operating our zipline tours and adventure courses.
• Availability Requirement: This is an adventure-filled job with a dynamic schedule! We are a family-focused, retail-driven business, which means weekends and holidays are our busiest times. To be a great fit for this role, you must be available to work weekends and holidays, especially during peak seasons (Spring Break, Summer, and holidays). If you're ready to work hard and have fun during the times that matter most to our guests, we’d love to hear from you!
• Our schedule is driven by guest bookings rather than fixed hours. Some days are long, some are short, and flexibility is part of the role. When tours aren’t booked, you may assist with other park needs or have downtime built into your day.

Our Culture

Our team is built on a foundation of positivity, support, and shared goals. Whether you’re tackling a zipline tour or managing guests in the office, you’ll always feel encouraged and appreciated. At Highlands Aerial Park, we strive to create a welcoming, team-first environment where everyone feels supported, encouraged to grow, and excited to have fun together.

Location:

Located in Scaly Mountain, North Carolina (5 miles north of Dillard, GA, and 9 miles south of Highlands, NC), Highlands Aerial Park is nestled in the heart of the Appalachian Mountains, offering breathtaking views and outdoor adventures!

Ready for the Adventure of a Lifetime? Apply now to be part of the HAP team, where every day is an adventure!

Requirements

What We’re Looking For

• A friendly, outgoing personality who loves connecting with people
• A passion for sharing the beauty and adventure of our mountains, trees, and history
• Dedication to providing top-tier customer service
• Ability to stay active and energized throughout a busy day, including standing, walking, hiking, and working at heights
• A willingness to work outdoors, rain or shine
• A growth mindset – we’ll teach you everything you need to know, and we’re looking for team players who want to learn and grow with us!
• We’re looking for individuals who thrive in a team environment, communicate well under pressure, and have a problem-solving attitude when challenges arise!
• This role may not be the best fit if you’re looking for a traditional 9–5 schedule or prefer indoor work.

Benefits

Pay & Growth:

• This role includes a combination of hourly pay, commission-based earnings, and tips.
• We operate in a tip-heavy culture, and strong guest experiences are often rewarded generously.
• Many team members earn well above the posted base pay range when tips and commissions are included.
• Pay increases and advancement opportunities are clearly defined and based on performance, reliability, and leadership growth.
• We take time during the in-person interview to walk through the full pay structure so you have a clear picture of how everything works.

Perks & Benefits:

• Adventure, fun, and beautiful scenery every day
• Pay above the industry average.
• Valuable work experience in the outdoor recreation field
• A clear path with opportunities for advancement
• Friendly coworkers who you’d want to hang out with after work
• The chance to be part of an award-winning company with a strong sense of purpose!