Healthcare Operations Manager at Serenity Mental Health Centers

Description

Healthcare Operations Manager – Mental Health Clinic 

Location: Sugar Land, TX
Employment Type: Full-Time 
Compensation: $70,000–$80,000 annually + performance-based incentives 

Lead operational performance in a fast-growing outpatient mental health clinic. This role is designed for experienced operators who thrive on structure, accountability, and data-driven improvement. Healthcare experience is not required — full training is provided. 

About the Role 

As a Healthcare Operations Manager, you’ll oversee daily clinic operations while developing teams, improving workflows, and ensuring a consistent, high-quality patient experience. You’ll partner closely with leadership to execute operational strategy in a high-volume environment. 

What You’ll Be Doing 

• Direct daily clinic operations, staffing plans, and workflow execution 

• Lead, coach, and develop team members to meet performance expectations 

• Hold teams accountable to KPIs, service standards, and operational goals 

• Monitor operational metrics and use insights to drive improvements 

• Ensure patients receive timely, professional, and supportive care 

• Support operational changes tied to growth, efficiency, and scalability 

Requirements (Must-Haves) 

• 3+ years of operations or people leadership experience 

• Proven success managing performance metrics and improving processes 

• Ability to lead teams in fast-paced, high-volume settings 

• Strong organizational, communication, and decision-making skills 

Nice-to-Haves 

• Experience in healthcare, behavioral health, or service-based operations 

• Background in hospitality, retail, call center, or multi-unit leadership 

• Experience supporting organizational growth or operational change 

Pay & Benefits 

• $70,000–$80,000 annual salary plus bonus incentives 

• 90% employer-paid medical, dental, and vision insurance 

• 401(k) retirement plan 

• 10 PTO days (15 after first year) 

• 10 paid holidays 

• Advancement opportunities within a growing healthcare organization 

About Serenity Healthcare 

Serenity Healthcare delivers FDA-cleared, evidence-based treatments for depression, anxiety, PTSD, and other mental health conditions. Our technology-driven approach — including Transcranial Magnetic Stimulation (TMS) — helps patients succeed when traditional treatments haven’t worked. 

Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.