US Client Onboarding Manager Role at OakNorth
OakNorth · Michigan, United States Of America · On-site
- Office in Michigan
We’re seeking a future team member to join our Client Onboarding function. As a Client Onboarding Manager, supporting the onboarding of U.S. corporate lending clients, you’ll play a hands-on role in contributing to our US Expansion.
You’ll work directly with clients, their legal counsel, and internal stakeholders across the business to deliver a high-quality onboarding experience — balancing regulatory excellence with pace and a strong focus on customer delight.
What will you be doing:
- In this role, you’ll make an impact by:
- Undertaking AML Customer Due Diligence (CDD) reviews and customer risk assessments for new U.S. corporate lending clients.
- Managing the AML CDD component of U.S. commercial loan origination, ensuring onboarding aligns with lending timelines.
- Working collaboratively and side by side with the UK-based offshore onboarding team to deliver timely, accurate, and high-quality AML/KYC onboarding for U.S. lending clients.
- Managing customer and stakeholder expectations through clear, effective communication, while maintaining momentum and delivery at pace.
- Ensuring onboarding of U.S. lending clients complies with:
- UK AML regulations (MLR 2017 and JMLSG Guidance)
- U.S. AML/BSA expectations, including FinCEN requirements and relevant CIP standrads
- Conducting and reviewing beneficial ownership and control structure analysis, including complex U.S /international corporate structures.
- Ensuring appropriate screening against sanctions, PEPs, and adverse media, including U.S.-specific considerations.
- Acting as an escalation point for high-risk U.S. clients and lending structures.
- Identifying opportunities to improve onboarding processes and drive efficiency.
- Supporting the Lending Lead with transformation and change initiatives, aligned to the bank’s strategic plan.
- Completing BAU and ad hoc administrative tasks as required.
What We’re Looking For
- 5+ years’ experience in AML/KYC in client onboarding within a bank or regulated financial institution experience working with UK AML regulations (MLR 2017 and JMLSG Guidance) & U.S. AML/BSA expectations, including FinCEN requirements
- Experience onboarding U.S. corporate or commercial clients, ideally in a lending or credit environment.
- Strong experience analysing complex corporate structures, including exposure to non-transparent jurisdictions such as trusts and offshore funds (e.g. BVI, Channel Islands, Cayman Islands).
- Excellent understanding of AML/KYC requirements, including CDD and EDD.
- Familiarity with UK and U.S. sanctions regimes, including OFAC.
Skills & Attributes
- Strong analytical skills with the ability to research, assess risk, and summarise findings clearly and concisely.
- Excellent written and verbal communication skills, with confidence engaging internal and external stakeholders.
- Ability to work in a fast-paced environment while maintaining meticulous attention to detail.
- Proven ability to take ownership, prioritise effectively, and deliver consistently high-quality outcomes.
- Comfortable working to deadlines and service-level expectations.
- Resilient, adaptable, and calm under pressure.
- A collaborative team player with a strong customer-first mindset and a desire to go the extra mile.
Apply Now
