Customer Service Assistant (Remote) at WB Cargo Service

Description

WB Cargo Service is looking for a Customer Service Assistant (Remote) based in Philadelphia. This is a part-time, fully remote position perfect for organized, communicative individuals. No prior experience is required — full training provided. Pay rate: $15–$25 per hour, depending on performance and availability.

Responsibilities

• Respond to customer inquiries via email or chat.
• Process order information and assist with delivery tracking.
• Handle complaints and provide quick solutions.
• Update customer records in the system.
• Follow communication procedures accurately.
• Support the service team with daily tasks.
• Ensure a positive customer experience.

Qualifications

• Excellent written and verbal English.
• Reliable internet connection.
• Strong attention to detail.
• Ability to multitask efficiently.
• Professional and friendly attitude.
• Self-motivated and organized.
• Must reside and be authorized to work in the U.S.

Benefits

• Remote and flexible work schedule.
• Comprehensive training provided.
• Supportive management team.
• Weekly or bi-weekly pay options.
• Growth and advancement potential.
• Positive and inclusive work environment.
• Stable part-time opportunity.

If you enjoy helping people and want a remote role with flexibility, apply today and join our growing U.S. support team!