Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.
We are looking for a Training Success Coordinator to help enhance our instructor-led product trainings. This person will play a vital role in ensuring the efficient and effective flow of information between internal stakeholders and students. The ideal candidate has a background in technical or product training in a DoD environment with an eye for detail and a mind for process.
Responsibilities:
Attend live product trainings (both customer and internal audiences)
Compile, communicate, and manage information surfaced during live training to relevant stakeholders
User manual updates: issues, additions, deletions, other feedback
Product questions: functionality, feature requests, etc.
Support instructor communication
Develop SOPs for live training delivery
Develop and refine live training materials, schedules, content, andragogy
Develop and deliver train-the-trainer sessions for product trainers
Observe product trainers and provide tailored feedback for improving training delivery
Collect data from live trainings, analyze, and develop and implement improvements to training delivery
Execute various tasks in LMS
~30% travel
Qualifications:
Strong background in designing and delivering instructor-led training, particularly in DoD and technical environments
Experience facilitating After Action Reviews (AARs)
Strong writing skills and attention to detail
Strong project management and organization skills
Strong communication, presentation, and leadership skills
Advanced knowledge of data evaluation and assessments
Proficiency in digital design skills using tools including the Adobe Creative Suite, InDesign, Figma, etc.
Proficiency in producing digital learning experiences using authoring tools, including Articulate Storyline, Adobe Captivate, Camtasia, etc.
Bachelor's Degree in instructional design, education, or a related field. Master’s Degree is preferred
Experience with designing, producing, and delivering training in AR/VR formats a plus
Experience administering training in a Learning Management System (LMS). Experience with Cornerstone preferred.
Secret Security Clearance a plus
Additional Information
Benefits:
Medical Insurance: Comprehensive health insurance plans covering a range of services
Saronic pays 100% of the premium for employees and 80% for dependents
Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
Time Off: Generous PTO and Holidays
Parental Leave: Paid maternity and paternity leave to support new parents
Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
Retirement Plan: 401(k) plan
Stock Options: Equity options to give employees a stake in the company’s success
Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline
Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office
This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).
Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
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