The Administrative Assistant provides administrative, clerical, and customer service support to regional leadership and staff within the Bureau of Indian Affairs Northwest Regional Office. This role supports daily office operations, correspondence management, records tracking, and public interaction in a fast-paced environment while ensuring compliance with established policies and privacy requirements.
Key Responsibilities
Provide administrative support to regional directors, managers, and staff
Answer phones, greet visitors, and respond to routine public inquiries
Prepare, type, proofread, and process correspondence, reports, and office documents
Receive, review, route, and track incoming and outgoing mail; serve as primary mail clerk
Maintain correspondence tracking and follow up on action items
Serve as primary timekeeper and coordinate travel requests and related documentation
Maintain accurate records and handle sensitive information in compliance with the Privacy Act
Provide guidance on administrative procedures to clerical staff as needed
Qualifications
Strong organizational, typing, and proofreading skills
Excellent communication and customer service abilities
Ability to manage multiple tasks and meet deadlines
Knowledge of administrative and clerical procedures
Ability to handle confidential information with discretion
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