Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.
Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.
Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.
Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.
The Manager - Learning & Development will sit within Zeta’s Talent Management & Learning and Development CoE and act as a strategic learning partner to the business, building a scalable learning ecosystem aligned to Zeta’s growth, performance, and culture priorities.
Responsibilities
Independently own the learning agenda for assigned Organizational Units (OUs), acting as the primary L&D partner to business leaders and People Partners
Diagnose learning and capability needs using business context, performance data, FGDs, and conversations with managers and leaders
Translate business priorities into structured, outcome-driven learning journeys aligned with organizational goals
Facilitate workshops and learning interventions for various employee cohorts
Lead learning programs end-to-end, including ideation, design, stakeholder alignment, approvals, LMS setup, communication, delivery, and closure
Partner with internal SMEs and external vendors to co-create contextual and business relevant learning solutions
Drive strong learner experience and adoption across programs
Own and lead specific organization-wide learning charters at Zeta level
Manage learning budgets for assigned OUs, tracking spends and generating insights for reporting
Collaborate closely with OU leaders, People Partners, and cross-functional stakeholders, influencing decisions through strong communication and data-backed recommendations
Lead and mentor associate learning partners
Skills & Capabilities
Learning program design & instructional design
Strong facilitation skills
Program and project management
Learning needs diagnosis and consulting
Data analysis, reporting, and insight generation
Learning Management Systems and learning technology experience
Team Management
Stakeholder management and influencing
Experience & Qualifications
8+ years of experience in Learning & Development / Organizational Development
Demonstrated experience independently owning learning for business units or large programs
Strong experience across learning design, facilitation, and execution
MBA / Master’s degree in HR, OD, Psychology, or related field from a reputed institute
Experience in tech, fintech, or fast-paced product organizations preferred
Additional Information
Equal Opportunity
Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success
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