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Operations Associate at Toolkit Tutors

Toolkit Tutors · United States Of America · Remote

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Description

Operations Associate (Fully Remote)

Location: Fully Remote
Hours: Monday–Friday, 7:30 AM–3:30 PM EST
Start Date: February 16
Compensation: $48,000–$55,000 annually (final offer based on experience)

About the Role

Toolkit Tutors is seeking a highly organized and detail-oriented Operations Associate to support the day-to-day administrative and operational functions of our growing tutoring organization. This role is ideal for someone who thrives in a fast-paced, mission-driven environment and enjoys bringing structure, clarity, and efficiency to complex systems.

The Operations Associate will play a key role in ensuring smooth internal processes, clear communication, and accurate data management across teams.

Key Responsibilities

  • Provide administrative and operational support across multiple departments
  • Maintain and update internal systems and databases with a high level of accuracy
  • Support scheduling, documentation, reporting, and process tracking
  • Communicate professionally and clearly with internal team members and external partners
  • Assist with onboarding, training coordination, and operational projects
  • Identify opportunities to improve workflows and operational efficiency
  • Support leadership with ad hoc administrative and operational tasks as needed

Required Qualifications

  • Minimum 3 years of previous administrative or operations experience
  • Highly organized with strong attention to detail and follow-through
  • Excellent written and verbal communication skills
  • Strong technological proficiency; comfort learning new systems quickly
  • Ability to manage multiple priorities independently in a remote environment
  • Reliable availability during required EST working hours

Preferred Skills

  • Salesforce proficiency strongly preferred
  • Experience working in education, tutoring, or nonprofit environments
  • Familiarity with remote collaboration tools and cloud-based platforms

Work Environment

  • Fully remote position
  • Collaborative, supportive team culture
  • Structured training provided

How to Apply

Interested candidates should submit a resume and brief cover letter outlining relevant experience and interest in the role.

Benefits

  • Paid sick & safety leave
  • Paid training & PD opportunities
  • 15 days paid annual leave
  • Employee 401(k) plan with employer match
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