German Speaking Customer Service Jobs In Greece - Fully Paid Relocation Package at Mercier Consultancy MD

Description

Mercier Consultancy MD is excited to offer fantastic German Speaking Customer Service positions in the picturesque country of Greece, featuring a fully paid relocation package! This is a wonderful opportunity to advance your career while enjoying the rich culture and beautiful landscapes that Greece has to offer.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we pride ourselves on creating a positive and dynamic work environment. As part of our dedicated team, you will play a pivotal role in ensuring customer satisfaction and delivering exceptional service every day.

Key Responsibilities

• Deliver high-quality support to German-speaking customers through various channels, including phone, email, and chat, maintaining a friendly and professional demeanor.
• Guide customers in understanding our products and services, providing clear and accurate information.
• Efficiently resolve customer inquiries and complaints to ensure high levels of customer satisfaction.
• Accurately document customer interactions and perform follow-ups to meet their needs effectively.
• Collaborate with team members and other departments to enhance service quality and efficiency.
• Stay informed about our offerings and industry developments to provide knowledgeable assistance.

Requirements

• Fluency in German (both written and spoken) is required; additional languages are an advantage.
• Prior experience in customer service roles, particularly in a multilingual setting, is preferred.
• Strong communication skills with a focus on developing positive relationships with customers.
• Effective problem-solving skills centered around customer satisfaction.
• Comfortable using computer systems and various CRM applications.
• A positive attitude, willingness to embrace new cultural experiences, and readiness to relocate to Greece.
• Flexibility to work varied hours, including evenings and weekends as needed.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. 2 Extra Salaries Per Year
4. Fully Paid Training
5. Health Insurance
6. And Much More...