IT Administrator at RedLion Mobile

Description

Overview

The IT Administrator supports a multi-location retail organization by maintaining secure, reliable, and efficient technology operations across corporate offices and field locations. This position manages infrastructure, networking, and end-user systems while driving improvements in automation, security posture, and overall performance. The ideal candidate is hands-on, detail-oriented, and capable of balancing daily support with long-term infrastructure initiatives. Travel of approximately 25% is required to support store operations, openings, and technology audits.

Salary: $75,000

Key Responsibilities:

Systems & Network Management

1. Maintain uptime and performance across all retail and corporate systems.
2. Configure and manage routers, switches, access points, and firewalls.
3. Support IT setup, configuration, and infrastructure upgrades for new and existing sites.
4. Manage asset inventory, software licensing, and hardware lifecycle tracking.

Microsoft 365 & Automation

1. Administer Office 365, Intune, and Azure AD, ensuring secure, compliant configurations and efficient user management.
2. Manage endpoint and email security through Microsoft Defender, AppRiver, and DMARC monitoring platforms.
3. Use Power Automate and PowerShell to streamline provisioning, reporting, and repetitive workflows.

Infrastructure Security & Support

1. Enforce MFA, access control, and endpoint protection policies across all systems.
2. Conduct vulnerability assessments and coordinate remediation with vendors and internal teams.
3. Support user security awareness initiatives and maintain accurate documentation of configurations and standards.
4. Ensure regular updates, backups, and proactive infrastructure monitoring.

Planning & Continuous Improvement

1. Evaluate and recommend technologies that improve reliability, scalability, and automation.
2. Assist in planning and implementing future remote monitoring and management (RMM) tools for centralized visibility.
3. Collaborate with operations, vendors, and leadership to ensure IT initiatives align with business goals.
4. Participate in infrastructure planning for expansion and modernization projects.

Requirements

1. 4+ years of IT systems or network administration experience, ideally within a multi-location retail environment.
2. Strong proficiency with Office 365, Intune, Microsoft Defender, AppRiver, and email authentication and deliverability tools.
3. Experience using PowerShell scripting and Power Automate workflows.
4. Solid understanding of DNS, DHCP, VPN, and core network security principles.
5. Proven ability to manage distributed systems and coordinate with external vendors.
6. Excellent communication and documentation skills.
7. Must be available to work on-site and travel up to 25% as needed to support field operations.
8. Education: Bachelor’s degree in Information Technology, Computer Science, or a related field preferred but not required; equivalent professional experience accepted.

Benefits

Why Join Red Lion Mobility

• Competitive base salary + performance bonuses.
• Comprehensive Medical, Dental, and Vision Insurance.
• 401(k) match.
• Paid sick and vacation time.