Rotunda Manager - Fixed Term Contract at Four Seasons

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).

Four Seasons Hotel London at Tower Bridge is looking for a Rotunda Lounge Manager to join our team.

The Rotunda Lounge Manager Role:
As the Rotunda Lounge Manager, you will lead the day-to-day operations of our elegant lobby lounge, ensuring an exceptional guest experience that reflects the refined standards of Four Seasons. You will oversee the service team, maintain the quality of food and beverage offerings, and drive a welcoming and distinctive environment. You will also ensure compliance with all local regulations and Four Seasons policies while fostering a collaborative and motivated team culture.

Responsibilities include:

• Providing expert knowledge of food and beverage offerings, with a focus on afternoon tea and cocktails.

• Leading and inspiring the team to deliver attentive and personalized service.

• Overseeing the preparation, presentation, and service of all food and beverage items in the Rotunda Lounge.

• Collaborating with the kitchen and bar teams to develop innovative menu offerings.

• Managing budgets, monitoring costs, and driving revenue.

• Recruiting, training, and developing a strong service team.

• Ensuring compliance with all health, safety, and licensing requirements.

• Creating memorable guest experiences by actively engaging with guests and addressing feedback.

Just some of the benefits Four Seasons Hotel Tower Bridge employees enjoy:

• Competitive package, including Hotel service charge and salary.

• 40-hour working week.

• Excellent training and career development opportunities.

• Up to 20 complimentary nights at any Four Seasons Hotels or Resorts around the world with years of service.

• Free meals at Pepys while on duty, including fruits, coffee/tea, and fizzy drinks available throughout the day.

• Up to 2 paid Wellness days per year!

• Holiday entitlement increases with years of service up to 33 days off.

• Free Life Insurance while on duty.

• Bupa Dental and MediCash plan available.

• Opportunities to build a successful career with global potential.

• Season Ticket Loan & cycle-to-work scheme.

• Free uniform dry cleaning available.

• Employee Experience: Annual Themed Employee Party and many social, charitable, and sporting events throughout the year.

• Access to Wagestream – a salary advance benefit.

• Employee Recognition Programmes.

• & many, many more surprises to discover!

We look forward to receiving your application!

Apply Now