Spa General Manager at Cooper Aerobics Enterprises Inc

Description

Join our leadership team and bring the Cooper Spa experience to life by elevating operations with business acumen and inspiring a high-performing team. If you love creating seamless guest experiences, empowering teams, and keeping things running beautifully behind the scenes, this role is your perfect fit.

You’ll be the heartbeat of daily operations, leading, coaching, and supporting a talented spa team across massage, nails, facials, and guest services. Your day may include walking the spa to ensure every detail is flawless, reviewing reports and guest feedback, collaborating with leadership on business strategy, and guiding supervisors through staffing, scheduling, and performance conversations. You'll oversee inventory and payroll and ensure our Cooper CARES service standards shine. Most importantly, you’ll foster a positive, high-performing culture that delivers an exceptional experience for every guest who walks through our doors.

Schedule: Monday - Friday 8 AM - 5 PM

Success in this role looks like: 

• Leading a motivated, supported spa team with low turnover and strong leadership at every level.
• Daily operations run smoothly, with the spa consistently clean, stocked, and guest-ready.
• Accurate and timely end-of-day reports, payroll approvals, and administrative tasks.
• Positive guest feedback trends upward, with quick follow-up on comments or concerns.
• Monthly revenue and expense forecasts are accurate, and goals are consistently met.
• Marketing initiatives drive increased bookings and stronger customer engagement.
• Participation in executive planning and strategy development.

Why you’ll love the Cooper Spa 

Because at Cooper Spa, our holistic wellness approach is our culture. You’ll work in a serene, supportive environment surrounded by passionate professionals and clients who love what we do. You'll get to shape the guest experience at one of Dallas’ most respected health and wellness destinations.

Requirements

• Bachelor's degree or equivalent preferred; or four to ten years related experience and/or training; or equivalent combination of education and experience.
• Strong business acumen with the ability to analyze financial data and develop growth strategies.
• Certificate: spa and hospitality management.
• License: cosmetology management.
• Other Skills and Abilities: specialized training with top educators Aveda, Keune, Dermalogica, Skin Ceuticals, Bioelements.
• Other Qualifications: 12 years’ related experience in spa industry.

Physical Demands 

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include distance vision, color vision, depth perception and ability to adjust focus.

About Cooper AerobicsCooper Aerobics has been helping improve the quality and quantity of millions of lives through prevention since 1970. We inspire individuals to make good health a habit to live longer, healthier and more productive lives through our products and services.

• Cooper Clinic’s comprehensive physical exam gives patients an in-depth picture of their health and an action plan to improve it.
• Cooper Fitness Center is the fitness center of choice for members that belong to a healthy-living community, not just a gym.
• Cooper Spa helps bring life back in balance through relaxation and renewal services.
• Cooper Hotel & Conference Center provides guests easy access to all that Cooper Aerobics has to offer.
• Cooper Complete is a pure, potent vitamin and supplement line scientifically proven to improve well-being.
• Cooper Wellness Strategies takes the Cooper philosophies for individuals and transforms them to improve the physical and fiscal health of a company and its workforce.

Get Cooperized™  

What we provide:

• A culture focused on improving the quality and quantity of peoples’ lives
• Competitive pay
• Complimentary Cooper Fitness Membership for you and your spouse
• 401(k) matching
• Health benefits
• Generous holidays - including your birthday!
• Discounts on Cooper Complete supplements, The Coop (pro shop and boutique), Cooper Spa, Cooper Hotel and much more!
• Employee wellness program designed to help you meet your fitness goals and improve your quality life- You can also earn cash incentives
• Quarterly reimbursements available toward the purchase of athletic wear and supplies

Not a fit? We have many other opportunities available. Please see the careers page on our website at www.CooperAerobics.com to find your next career!

Cooper Aerobics is an Equal Opportunity Employer. All associates are hired on the basis of merit and their ability to perform a particular job. It is the policy of Cooper Aerobics to provide equal employment to all associates and applicants without regard to race, religion, sex, national origin, age, disability, pregnancy, military status or any other classification protected by applicable law. Job openings are listed as a courtesy and it is policy not to accept unsolicited applications or resumes.

Texas is an employment-at-will state. The employer may terminate the work relationship or change the terms and conditions of the job at any time and for any reason. The employee may also terminate the work relationship at any time. This job offer does not in any way constitute a contract. The employer also reserves the right to eliminate or alter benefits at any time. This employer participates in E-Verify.