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Junior IT Event Support Technician at SAIC

SAIC · Pearl City, United States Of America · Onsite

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SAIC is seeking an IT Event Support Technician to serve on a team supporting our customer, the HQ USINDOPACOM J76, K. Mark Takai Pacific Warfighting Center to provide tier I technical support during exercises and events while managing user accounts, system imaging, SharePoint site creation, and SIPR token processing.

JOB DESCRIPTION:

·         Provide level I software, hardware, A/V VTC, and network support during and in preparation for PWC exercises and events.

·         Create and manage user and group accounts across enclaves of responsibilities

·         Deploy baseline system images and configuration using MDT, MECM, or Kickstart

·         Wipe workstations after each event.

·         Manage user accounts and troubleshoot login issues.

·         Manage VDI desktops and user sessions.

·         Create and manage SharePoint sites in support of events.

·         Respond to Jira Service Tickets.

·         Setup, Test VTC equipment prior to use and troubleshoot issues while in use

·         Assist warehouse personnel with asset management and equipment accountability.

·         Write and update SOPs and documentation

·         Perform Local Registration Authority (LRA) duties: 

o   Process SIPR tokens for staff members and temporary tokens for event participants.

o   Revoke, reset, and troubleshoot tokens.

o   Update the LRA Logbook and prepare for audit inspections.


%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin:5.0pt 0in 0in;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22%3E%3Cstrong%3EREQUIRED EDUCATION AND EXPERIENCE:%26nbsp;%3C/strong%3E%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;mso-add-space:auto;mso-background-themecolor:background1;mso-list:l2 level1 lfo2;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:18px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22%3EBachelors and two (2)+ years of related experience; additional 4 years of experience in lieu of a degree.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;mso-add-space:auto;mso-background-themecolor:background1;mso-list:l2 level1 lfo2;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:18px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22%3EExperience with network protocols such as DHCP, DNS, SMTP, etc.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;mso-add-space:auto;mso-background-themecolor:background1;mso-list:l2 level1 lfo2;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:18px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22%3EExperience with operating systems and office automation software.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;mso-add-space:auto;mso-background-themecolor:background1;mso-list:l2 level1 lfo2;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:18px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22%3EExperience with client hardware and computing accessories.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;mso-add-space:auto;mso-background-themecolor:background1;mso-list:l2 level1 lfo2;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:18px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22%3EExperience with security compliance requirements in Department of Defense environments, including STIGs, GPOs, SCAP, and FedRAMP.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;mso-add-space:auto;mso-background-themecolor:background1;mso-list:l2 level1 lfo2;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:18px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22%3EFoundational knowledge of cloud computing and related technologies.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;mso-add-space:auto;mso-background-themecolor:background1;mso-list:l2 level1 lfo2;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:18px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22%3EMust be able to travel up to 25% a year%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;mso-add-space:auto;mso-background-themecolor:background1;mso-list:l2 level1 lfo2;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:18px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22%3EMust be%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-spacerun:yes;mso-themecolor:text1;%22%3E%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22%3Eable to take a 9+ hour shift in a 24-hour period for 2-3 weeks.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;mso-add-space:auto;mso-background-themecolor:background1;mso-list:l2 level1 lfo2;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:18px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22%3EMust be able to lift 50lbs of equipment safely%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;mso-add-space:auto;mso-background-themecolor:background1;mso-list:l2 level1 lfo2;text-indent:-.25in;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:18px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;mso-themecolor:text1;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22%3EMust be able to reach overhead, bend, kneel and work under desks to connect cables and work on equipment.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin:5.0pt 0in 0in;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EREQUIRED CERTIFICATIONS:%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraph%22 style=%22background-color:white;line-height:normal;margin:5.0pt 0in 0in .5in;mso-add-space:auto;mso-list:l1 level1 lfo3;text-indent:-.25in;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:18px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EMust have a current DoD 8570 IAT level II or higher certification such as Security+ CE, CySA+, CISSP, CASP, SecurityX etc.%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin:5.0pt 0in 0in;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Cstrong%3EREQUIRED CLEARANCES:%3C/strong%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;mso-add-space:auto;mso-background-themecolor:background1;mso-list:l0 level1 lfo1;text-indent:-.25in;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:18px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22%3EMust have an active Secret clearance with ability to obtain a TS/SCI Clearance%3C/span%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;mso-add-space:auto;mso-background-themecolor:background1;mso-list:l0 level1 lfo1;text-indent:-.25in;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:Symbol;font-size:18px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:18px;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-themecolor:text1;%22%3EMust be a current US Citizen%3C/span%3E%3C/span%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3E%3Co:p%3E%3C/o:p%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E
*!SAIC accepts applications on an ongoing basis and there is no deadline.

SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. Apply Now

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