Lead Product Manager at Informed Solutions

Make a difference and advance your career by helping deliver some of the UK’s most important #tech4good projects, making the world a smarter, safer, greener, and healthier place. 

You’ll join a talented team of dynamic and driven professional problem solvers; creative thinkers and solutions builders who thrive on helping clients meet the most exciting digital transformation challenges. 

At a certified Great Place to Work® you’ll experience a dynamic and nurturing environment that rewards initiative and flexibility and enjoy a career path tailored to your own aspirations. 

Founded in 1992, we are a successful, growing International digital transformation consultancy. We deliver multi-Queen’s Award for innovation winning platforms and services that support large-scale digital transformation. Our digital, data and technology solutions are used by globally recognised public and private sector brands operating in a variety of sectors including Civil Defence, Healthcare, Sustainable Environment and Land Asset Management, and Digital Democracy. 

About the role

As a Lead Product Manager, you will play a central role in shaping how we define, design, build, and deliver products and digital solutions across the business. You will drive the successful delivery of digital products and services for clients, ensuring they are well-designed, evidence-based, and aligned to user and business needs. 

You will be responsible for understanding user and client needs, translating them into clear propositions and delivery plans, and guiding multi-disciplinary teams throughout the full lifecycle, from discovery and strategy through to delivery and continuous improvement. 

You will bring expertise across a broad mix of user-centred design, agile product delivery, software engineering, and stakeholder management, ensuring the solutions we create are grounded in user needs, feasible to build, and aligned to client and organisational goals. 

At Informed Solutions, we are committed to the growth and development of our people. You’ll benefit from structured career progression, accredited training, and opportunities to gain new skills and certifications, all within a supportive environment that encourages curiosity, continuous learning, and the chance to take on increasingly complex and impactful projects.

Role Responsibilities

Client Engagements

• Provide product leadership across multi-disciplinary client delivery teams, ensuring clear direction and alignment with client needs to deliver exceptional digital products 

• Lead the shaping digital products or services, providing the clarity and direction teams need to deliver effectively 

• Ensure that digital products or services are user-centred, well-architected, aligned to relevant standards (Government Digital Service (GDS) Service Standard, accessibility, security, responsible AI) and take advantage of innovative techniques and technologies 

• Work closely with Delivery Managers and Engagement Leads to ensure delivery plans are realistic, transparent, and aligned to business/user value. 

• Support clients in taking evidence-based product roadmap and prioritisation decisions throughout delivery, balancing constraints, risk, and client outcomes. 

• Ensure that digital products or services delivered to clients meet user needs and deliver anticipated business value. 

• Build strong, trusted relationships with client and partner counterparts, representing product thinking and aligning delivery to client outcomes. 

Product and Delivery Management Discipline

• Drive innovation and best practice adoption across the Product Management community, motivating and empowering domain practitioners to create a positive and creative culture. 

• Support the growth of our Product Management capability via recruitment, masterclasses, training, and curriculum development. 

• Provide Practitioner Coaching and product management leadership to guide the development of other product managers. 

Essential Skills and Experience

• Leading product management in multi-disciplinary applying best-practice agile and user-centred design methods. 

• Leading product management activities within digital product or digital service delivery environments. 

• Shaping product/service roadmaps, backlogs, and release plans, ensuring they reflect user insight, feasibility, value, and constraints. 

• Working with multidisciplinary teams across engineering, design, data, and delivery to shape and deliver digital solutions that meet business and user needs. 

• Applying agile delivery methods in complex, multi-stakeholder contexts, ensuring alignment between product vision, client expectations, and delivery feasibility. 

• Engaging with senior client stakeholders, setting and managing expectations, influencing decision-making, and ensuring alignment with strategic goals. 

• Ensuring successful delivery of digital products or services, from discovery through to deployment, adoption, and ongoing optimisation. 

• Balancing competing priorities across user value, technical feasibility, business outcomes, risk, and operability. 

• Owning the definition and monitoring of clear and actionable requirements, key performance indicators and benefits realisation measures 

• Translating complex needs into epics, user stories, acceptance criteria, and non-functional requirements. 

Desirable Skills and Experience

• Understanding of cloud technologies, modern software engineering practices, and DevOps principles 

• Experience working within the GDS or similarly structured digital governance and delivery frameworks. 

• Exposure to AI delivery engagements, responsible AI governance, or data/analytics-heavy product development. 

• Experience managing products/services with strong security, compliance, and audit requirements (e.g., data protection, system accreditation, cyber maturity) 

• Experience mentoring product managers, product owners, or junior practitioners. 

Key abilities that are necessary for success

• Able to work effectively in environments where you can adapt to innovative practices involving uncertainty, change, and agile working.
• Ability to manage competing priorities and your time so you can deliver high-quality work within deadlines.
• Good interpersonal skills, with the ability to respect and accept different perspectives and disagreement, work collaboratively in diverse teams, and maintain positive working relationships.
• Good judgement and decision-making in complex environments where uncertainty, ambiguity, and risk must be collaboratively managed by working supportively alongside others.
• Good communication skills, including clear, constructive written outputs and measured, respectful verbal delivery.

We work in a fast-paced, ever-evolving innovation and problem-solving workplace environment where no two days are the same. This requires you to have the foundations of personal resilience, professional adaptability, and flexibility in working alongside others with a positive mindset.

We appreciate that this workplace culture and the level of variety won’t suit everyone.  However, after significant consultations with colleagues at all levels, we understand that these are the fundamentals of success in undertaking the complex, innovation work which is the DNA of Informed Solutions.

These shared foundations are important to team cohesion, performance, and mutual personal support.

As colleagues, we thrive in successfully problem solving together to deliver real-world impact; and value the variety of challenges and opportunities to learn, grow, and progress on a personal and professional level.

Benefits

Our benefits package compliments our highly competitive salaries and our great working environment. We believe that our people should be properly rewarded for their commitment to the continued success of our business through a comprehensive and flexible range of benefits.

These can include:

•  We offer excellent career development opportunities through our award-winning personal and professional development programmes, including support with professional certifications.
• Industry leading health and wellbeing plan – We partner with several wellbeing support functions to cater to each individuals need, including 24/7 GP services, mental health support and physical health support.
• Hybrid working*
• Private Health Care Cover*
• Generous life assurance cover*
• Gym Membership*
• Monthly office lunch
• Onsite massage sessions
• 25 paid working days holiday per year plus bank holidays*
• Sabbatical Leave Scheme*
• Enhanced Maternity Leave and Pay*
• Enhanced Paternity Leave and Pay*
• Company Pension Contribution
• Profit Share Scheme
• Payment of professional subscriptions
• Generous referral scheme with no limits on the number of referrals

*Qualifying period applies

Culture

We are proud to nurture a workplace culture that is diverse, inclusive, rewarding, and egalitarian.

We strive to live up to our values of Innovation, Excellence, and Integrity by thinking about things differently, always doing our best, and acting in good faith at all times.

We’re a team of passionate problem solvers. We take pride in helping our clients accelerate and de-risk digital business change so that we can collaborate and codesign world class digital services that solve complex business and safety critical problems, particularly where place, location or geography are important.

Our workplace culture reflects how we go about our work, the type of work that we choose to do, and our commitment and contribution to the sustainable social, environmental, and economic development aims of the communities that we are part of.