- Senior
- Office in Melbourne
Career Opportunities: Sr. Account Manager - MCN (776899)
Join our Team
Ericsson Australia is currently searching for an established sales, business development and engagement professional to join the team as a Senior Account Manager. Based in our Sydney or Melbourne offices and reporting to the Key Account Manager (KAM) – Mission Critical Networks (MCN) for Australia & New Zealand, you will be directly responsible for driving and securing business opportunities in mission critical industries such as Rail, Public Safety and Defence.
What you will do:
-Lead sales engagements with MCN customers across the Ericsson portfolio – 4G/5G RAN, Core, Cloud, Transmission, Customer Support, Managed Services, and Enterprise solutions
-Create customer and opportunity strategies, designing engagement plans and confirming them against customers’ buying process and criteria.
-Build and maintain high-trust relationships with key customer and industry stakeholders, including C-level, technology leaders, and strategy teams.
-Lead opportunity-specific third-party engagement and channel strategies to facilitate sales, including establishing relevant commercial arrangements.
-Develop and present customer business proposals, presentations and tender responses.
-Run deals, taking leadership of the overall negotiation process to continuously optimise deal structures, margin performance and commercial risk, ensuring profitability, scalability and long-term relevance of Ericsson and its solutions.
-Own sales opportunities and the sales process, including ensuring successful closure of opportunities and transition to delivery.
-Support customers throughout the delivery period and identify upselling and cross-selling opportunities to meet their evolving business challenges and goals.
-Position Ericsson as a trusted strategic advisor, not just a technology partner.
-Act as the voice of the customer within Ericsson.
The skills you bring:
-Demonstrated leadership in the execution of complex ‘techno-commercial’ sales campaigns.
-Track record of generating new business, successful sales and meeting/exceeding targets in government and government aligned sectors, particularly Public Safety, Rail and Defence.
-Evidence of building strong relationships with C-level and key decision makers in mission critical industries, particularly Public Safety, Rail and Defence.
-Strong acumen in commercial structuring, strategic sales, business case development, and value-based selling.
-Solid understanding of the competitive landscape in the mobile communications market for 4G/5G RAN, Core, Cloud Software and Services, and Managed Services.
-Ability to stay informed of evolving business challenges, market trends, future technologies and information that may affect the customer’s business.
-Proven ability to work collaboratively with virtual and global teams.
-Excellent presentation, public speaking and communication skills.
-Strong stakeholder management and problem-solving skills (internally and externally).
-Proficiency in sales governance to ensure successful business and account management.
-Experience developing industry and ecosystem relationships.
-A customer centric and results driven mindset.
-Accountable and committed with a passion to win.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us
We are proud to announce Ericsson Australia have been again officially Great Place to Work Certified™ in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.
Primary country and city: Australia (AU) || Melbourne
Job details: Account Manager
Job Stage: Job Stage 7
Primary Recruiter: Sushmita Centeno
Hiring Manager: Sarah Goss
Join our Team
Ericsson Australia is currently searching for an established sales, business development and engagement professional to join the team as a Senior Account Manager. Based in our Sydney or Melbourne offices and reporting to the Key Account Manager (KAM) – Mission Critical Networks (MCN) for Australia & New Zealand, you will be directly responsible for driving and securing business opportunities in mission critical industries such as Rail, Public Safety and Defence.
What you will do:
-Lead sales engagements with MCN customers across the Ericsson portfolio – 4G/5G RAN, Core, Cloud, Transmission, Customer Support, Managed Services, and Enterprise solutions
-Create customer and opportunity strategies, designing engagement plans and confirming them against customers’ buying process and criteria.
-Build and maintain high-trust relationships with key customer and industry stakeholders, including C-level, technology leaders, and strategy teams.
-Lead opportunity-specific third-party engagement and channel strategies to facilitate sales, including establishing relevant commercial arrangements.
-Develop and present customer business proposals, presentations and tender responses.
-Run deals, taking leadership of the overall negotiation process to continuously optimise deal structures, margin performance and commercial risk, ensuring profitability, scalability and long-term relevance of Ericsson and its solutions.
-Own sales opportunities and the sales process, including ensuring successful closure of opportunities and transition to delivery.
-Support customers throughout the delivery period and identify upselling and cross-selling opportunities to meet their evolving business challenges and goals.
-Position Ericsson as a trusted strategic advisor, not just a technology partner.
-Act as the voice of the customer within Ericsson.
The skills you bring:
-Demonstrated leadership in the execution of complex ‘techno-commercial’ sales campaigns.
-Track record of generating new business, successful sales and meeting/exceeding targets in government and government aligned sectors, particularly Public Safety, Rail and Defence.
-Evidence of building strong relationships with C-level and key decision makers in mission critical industries, particularly Public Safety, Rail and Defence.
-Strong acumen in commercial structuring, strategic sales, business case development, and value-based selling.
-Solid understanding of the competitive landscape in the mobile communications market for 4G/5G RAN, Core, Cloud Software and Services, and Managed Services.
-Ability to stay informed of evolving business challenges, market trends, future technologies and information that may affect the customer’s business.
-Proven ability to work collaboratively with virtual and global teams.
-Excellent presentation, public speaking and communication skills.
-Strong stakeholder management and problem-solving skills (internally and externally).
-Proficiency in sales governance to ensure successful business and account management.
-Experience developing industry and ecosystem relationships.
-A customer centric and results driven mindset.
-Accountable and committed with a passion to win.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us
We are proud to announce Ericsson Australia have been again officially Great Place to Work Certified™ in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.
Primary country and city: Australia (AU) || Melbourne
Job details: Account Manager
Job Stage: Job Stage 7
Primary Recruiter: Sushmita Centeno
Hiring Manager: Sarah Goss
