Client Relationship Manager, Healthcare & Life Sciences at Linklaters

About us: 

Linklaters is a global law firm, providing legal services in 20 countries and through 30 offices.

Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.

We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.

Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.

We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.

The Role:

As a Client Relationship Manager, you will play a key part in delivering the Firm’s Clients & Sectors strategy, working closely with relationship partners to drive revenue growth, strengthen client engagement, and ensure an exceptional client experience. Supported by a globally diverse Business Development & Marketing (BDM) team, you’ll collaborate across the firm to implement best-in-class CRM practices and strategic initiatives. This role offers varied projects, opportunities for learning, and a supportive, collegiate environment where teamwork and innovation thrive.

Your Key Responsibilities:

• Build deep sector knowledge in Healthcare and Life Sciences, understanding market trends and client priorities to position the firm for growth.

• Work with partners to identify new opportunities through white-space analysis and data-driven insights, focusing on high-value, complex work.

• Deliver sector-specific business development initiatives and proactive client engagement to strengthen relationships and drive revenue.

• Manage a portfolio of key clients, ensuring effective account planning, cross-selling across practices, and accurate reporting.

• Analyse market intelligence and client feedback to inform strategies, improve client experience, and support pipeline development.

• Contribute to winning strategies and high-quality pitch submissions, collaborating on compelling proposals and presentations.

• Champion best practice in CRM and account management, leveraging Salesforce to track activity and enhance connectivity.

• Foster strong relationships with partners, sector leaders, and the wider BDM team to deliver seamless, client-focused service.

What we’re looking for:

• Proven experience in client development within legal or professional services, ideally with exposure to Healthcare and Life Sciences.

• Strong relationship-building skills, with the ability to earn trust and collaborate effectively with sector leaders and client teams.

• Commercial awareness and the ability to quickly develop knowledge of Healthcare and Life Sciences industry trends.

• Excellent communication skills, with attention to detail across writing, presentations, and reporting.

• Confidence in using CRM tools and data-driven insights to support account planning and strategic decision-making.

• A proactive mindset with experience identifying opportunities and contributing to winning new business.

What's on offer:

This role can be based in our London offices, with a hybrid working model available.

Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution you'll be making to our success. These include:

Health & Wellbeing

• Private Medical Insurance

• Free in-house fitness centre and subsidised health club memberships

• Free onsite GP service and periodic health assessments

Finance

• Pension and flexible savings options

• Income protection and life assurance

• Mortgage advice and will-writing services.

Family & Lifestyle

• Electric car and cycle to work schemes.

• Emergency family care

• Additional holiday/birthday leave.

• Maternity/paternity/shared parental leave.

• Travel insurance and season ticket loan

• Option to join sports and social clubs, as well as our employee networks groups (such as our Gender Equality, With Pride, or Social Mobility Networks)

If you think this role would suit you, please click apply below. We look forward to hearing from you!

Technical Skills

This list of duties and responsibilities above is not exhaustive.  It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.

Application Policy

Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders ([email protected] for legal roles or [email protected] for business team roles).