Administrative Assistant at NFP

Who We Are: 

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Summary: The Administrative Assistant will assist associates with day-to-day operational tasks involving front office and back-office functions.  From handling calls and visitors to organizing accounts payable, office supplies, and benefits booklet printing we are seeking someone to communicate with prospects, clients, vendors and affiliates with courtesy and confidence.

Essential Duties and Responsibilities:

The Bailey Group receptionist must be able to successfully complete any applicable training programs and possess:

• Attention to detail and excellent organizational skills.
• Computer literacy- including Microsoft Windows and Office functionality, including Excel experience (exceeding data entry, specifically including basic formulas and formatting functionality) for general office functions. Capability or comfort in learning Client Relationship Management systems such as AgencyBloc and Salesforce.
• Previous success in customer service including experience in a multi-line phone system
• Ability to schedule, create, post and track professional social media content to Linked In, Facebook, etc. using established procedures.

Other Duties and Responsibilities

• Utilizing computer skills for data review, data entry and report generation
• Maintaining availability and scheduling of multiple conference facilities
• Preparing conference facilities, lobby and public spaces prior to and following visitors
• Administrative duties assigned such as UPS mail tracking, accounts payable data entry, reporting and other administrative tasks that may be periodically needed (ex. envelope stuffing, mail labels, etc.)
• Being responsible for printing client booklets (on in-house copiers) with attention to detail and timeliness.
• Inventory, ordering and submitting payment for office supplies, to ensure all associates have the tools they need. Unboxing and organizing supplies as necessary.
• Calling prospects, clients, vendors, and staff as directed by administration
• Preparing Welcome Screens with current vendor logos, when needed
• Ensuring that guests have signed in on the Visitors Tablet and that they are comfortable while waiting, including offering guests coffee or water
• Offering prospects, clients, vendors and staff courteous guidance (whether in person, phone or virtual)
• Ordering and creating necessary documents such as flyers and business cards – to include approving proofs and submitting invoices for payment
• Completing all projects in a timely and professional manner, assisting all associates as needed.

Knowledge, Skills, and/or Abilities:

• Excellent written and verbal communication skills
• Strong organizational skills with the ability to work both independently and in a team environment
• Strong problem-solving skills with the ability to efficiently listen, perceive, and relate to the needs of other associates and management
• Strong customer service/relationship skills and ability to work effectively in a fast-paced environment
• Demonstrate a positive and welcoming demeanor
• Possess high integrity, self-directed work ethic, passionate about learning and doing what is right for clients, intelligent, energetic, and personable
• Manage/balance multiple priorities
• Deliver work on a timely basis

Physical Demand: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, and use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision and distance vision.

Education and/or Experience:

• High School graduate (or equivalent),
• Must be 18 years of age or older.

Certificates, Licenses, Registration: N/A

Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.

Must have unrestricted work authorization to work in the U.S. For U.S. employment opportunities, The Bailey Group hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H, or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. The Bailey Group will require proof of work authorization.

Must be willing to execute NFP Restrictive Covenant Agreement which, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure; adherence to drug-free workplace and tobacco-free workplace.

The Bailey Group believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin, or any other legally protected status. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, The Bailey Group will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $50,000 – $58,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.