Business Analyst - Claim Center at Guidewire

Summary

Job Description

We’re looking for a Business Analyst with deep experience in P&C insurance and a strong understanding of Guidewire Cloud integration technologies. You will play a key role in translating complex business needs into scalable solutions across InsuranceSuite applications.

Key Responsibilities:

• Partner with insurance clients to gather and document business and system requirements related to ClaimCenter integrations.

• Translate business needs into functional specifications for technical teams working on Integration Gateway, App Events, Cloud API, Event Messaging, Batch Processes, and REST APIs.

• Act as a bridge between business and development teams to support design, testing, and deployment of integration solutions.

• Conduct workshops, interviews, and user story sessions to identify pain points, current workflows, and process gaps.

• Validate solution scope, assist in effort estimation, and support backlog grooming in Agile/Scrum environments.

• Collaborate with UX, QA, architects, and SI partners to ensure solutions align with both technical feasibility and business value

• Prepare and deliver functional documents, demo scripts, and stakeholder updates.

• Provide input on solution design decisions and ensure business requirements are met through effective implementation.

Required Skills & Experience:

• 3–5 years’ experience as a Business Analyst in the P&C insurance domain, particularly working on claims systems.

• Hands-on experience with Guidewire ClaimCenter. Working knowledge of other Guidewire InsuranceSuite applications such as PolicyCenter, BillingCenter and ContactManager is highly desirable.

• Proven track record of leading requirement gathering sessions, conducting analysis, developing functional specifications, performing business walkthroughs and tracing requirements into UAT and implementation.

• Good understanding of integration technologies: Integration Gateway, App Events, Cloud API, REST APIs, Event Messaging and Batch Processing.

• Excellent documentation, stakeholder management and problem-solving skills.

• Comfortable collaborating across global, cross-functional teams and able to work in flexible time zones / shifts where required.

• Experience working in Agile/Scrum environments and maintaining requirement traceability throughout the lifecycle.

• Certification such as Guidewire ACE – ClaimCenter Business Analyst. is a plus

“What you’ll do”

At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

“What you bring”

Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.