- Professional
- Office in St Louis
This position has the overall responsibility for the following: Loan Quality review and application intake review. Ensures the accuracy, speed, efficiency, controls and policy-making procedures are in place. Leads, guides, organizes and delegates all tasks while keeping all audit controls in place; establishes guidelines to secure all transactions are valid and meet Banks policy and procedures.
ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned
- Creates departmental procedures and duties; and assesses the effectiveness of those duties
- Coordinates the training and implementation of departmental duties and revisions or improvements on staffing and procedures
- Creates and analyzes production schedules while improving procedures
- Creates or receives written documentation, meetings, reviews, and training to facilitate communication between branches, customers, management, and internal staff
- Hires, reviews, counsels, supports and guides supervisors directly managing department employees
- Prepares monthly reports to present to management
- Provides quality customer service to First Bank customers, branches, outside departmental employees and vendors
- Ensures satisfactory audits and exams are achieved
- Ensures that current policies and procedures are followed and that new policies and/or procedures are implemented if needed
- Ensure Federal regulations are being followed for the processing of all loan documentation
