Assistant Manager (Pune, Maharashtra) at Buy High Quality Inverters & Batteries Online - Luminous

Job Purpose

• This position is responsible for customer service initiatives for all Solar & High KVA products and brands Power Storage Business. Will be accountable for implementation of the strategy including delivery of customer service, trade satisfaction,

Primary Job Responsibilities

Customer Services & Power Electronics Industrial

• Monitor successful implementation of quality & standard project installations.
• Taking care of pre-sales survey for Solar plant
• Installation & Commissioning of Solar Hi End Products/Projects.
• Handover & Maintenance of Solar Hi End Products/Projects.
• Execute the customer service delivery for Solar & High KVA products.
• Ensure customer satisfaction by ensuring excellent service deliveries like First Time Fix, Quality of repairs.
• Ensure timely action on Product Quality issues reported from field.