Content Management Consultant (Marketing Focused) at Cognizant

As a Content Analyst you will make an impact as the primary point of contact for all legal domain-related queries and issues. You will be a valued member of the team and work collaboratively with management, team members and client.

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3-4 days a week in the client or Cognizant office. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Location: Sunrise, Florida

Role & Responsibilities:

• Validate content created by other teams to ensure that they are aligned to the overall strategy

• Ensure efficient communication across levels and stake holders

• Ensure proper tracking and reporting of requests, issues, follow ups

• Provide support to other teams (Marketing and any others) by attending meetings to ensure the content/ materials adheres to the creative governance procedures

• Review fully approved content/ communications to validate all legal, compliance and Brand governance required edits have been incorporated and no additional edits have been made to the fully approved communication

• Ensure the Required Final Format of the communication is validated and stored in the tool of record

• Engage with key review stakeholders and teams to resolve issues, if any.

• Understand the nuances of the various communication channels leveraged.

• Delivering against quality and speed metrics

• Providing outstanding customer service to marketers across the enterprise

• Reporting key performance indicators for the group you will be supporting.

• Implementing process enhancements and transformations

Required Skills:

• 4+ years of relevant work experience

• Strong verbal and written communication skills

• Excellent interpersonal skills with the ability to partner with and influence others

• Ability to clearly communicate issues and explain required edits

• Target driven and self-motivated

• Strong persuasive skills and Self driven approach

• Able to work in a highly dynamic environment and able to multi-task

• Comfortable working in a deadline intensive environment where emergency requests are routine

• Strong Team player and collaborator with excellent communication skills

• Comfortable supporting clients who are located offshore in the United States

• Familiarity with the marketing execution process is a plus. Knowledge of existing marketing execution tools (Meridian, Marketing Force, and CTC) would be a strong bonus but are not required.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

·       Medical/Dental/Vision/Life Insurance

·       Paid holidays plus Paid Time Off

·       401(k) plan and contributions

·       Long-term/Short-term Disability

·       Paid Parental Leave

·       Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.