SYSTEMS ADMINISTRATOR at Mary Cariola Center

All full-time employees must possess a valid NYS license with an acceptable driving record according to Mary Cariola Center guidelines.

Pay Rate: $62,353-$64,500 per year

Pay within this range is based on experience and education

DEI Values Statement:

Mary Cariola Center recognized that a high performing organization is one that cultivates a culture where everyone feels like they belong. Through continued dialogue, education, a policy development, we are committed to integrating Diversity, Equity, Access and Inclusion into all aspects of our work. As an agency found on principles of inclusion, Mary Cariola Center fosters an environment where all are welcome, and our differences are respected and valued.

Duties and Responsibilities

• Identify, diagnose and resolve system issues and implement long term solutions
• Lead or assist in IT infrastructure projects as Technical Project Manager
• Maintain accurate documentation for system configurations and procedures
• Manage IT assets and maintain accurate inventory records
• Administer system-wide configurations such as Group Policy and software deployment
• Work within a ticketing system to manage escalations; documenting resolutions
• Maintain and monitor networks across all programs (LAN/WAN, Wi-Fi, firewalls, etc.)
• Use system level tools to monitor the network and firewalls
• Manage servers for file storage, email, database, etc. (Windows Server, Linux, virtual machines, etc.)
• Enforce data privacy policies and protect sensitive information
• Patch systems and apply updates to prevent vulnerabilities
• Monitor for cybersecurity threats and manage antivirus and endpoint protection
• Ensure compliance with FERPA, HIPAA and other local/state regulations including internet access and filtering
• Provide detailed documentation and training to staff for new tools and systems
• Manage Google Workspace for Education, Microsoft 365 and other learning platforms
• Support School Information Systems (SchoolTool, Frontline, PowerSchool, etc.)
• Support School Communications Systems (ParentSquare, School Messenger, etc.)
• Work with vendors and assist in tech rollouts
• Maintain backup systems
• Develop and test disaster recovery and continuity plans in case of outages or data loss
• Install software updates
• Monitor network traffic for suspicious activity
• Run reports on device usage or filter logs
• Be available to complete tasks outside normal working hours when necessary
• Stay up to date with IT changes and trends; actively seeking out professional development opportunities
• All other duties as assigned

Minimum Qualifications

• Multiple certifications in IT
• Basic knowledge of Windows OS environment, PC hardware and software troubleshooting, networking and cloud applications
• Strong knowledge of Windows Server environments, Active Directory and Group Policy
• Experience with Microsoft 365, Azure AD and endpoint management
• Solid understanding of IT security, compliance and disaster recovery (Veeam)
• Ability to read, write, speak and understand English including interpreting documents such as safety rules and policy and procedure manuals

Minimum Educational Requirements

• High school diploma or GED and 8 years of relevant previous experience

Preferred Educational Requirements

• Bachelor’s degree in IT or related field and 4 years of previous relevant experience

EEO Statement:

We are an equal opportunity employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, domestic violence victim status, veteran or disability status.