Associate Network Engineer at University of Iowa Health Care

%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EThe University of Iowa Health Care Information System has an opportunity to join our team as an Associate Network Engineer. The Information Technology Services (ITS) organization, a campus-wide provider of technology services for academic, research, and service missions is seeking an Associate Network Engineer to join our Network Services team. This team is responsible for the design, implementation, performance, and ongoing maintenance of the University of Iowa enterprise network, a critical institutional service. This is a Professional %26amp; Scientific full–time position is classified as an Associate Network Engineer (PIN1) which is the entry-level for those looking for an opportunity to go into the networking field.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3EThis position is eligible for%26nbsp;%3Cstrong%3Ehybrid%26nbsp;%3C/strong%3Ework within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the%26nbsp;%3C/span%3E%3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://hr.uiowa.edu/employee-well-being/workplace-flexibility%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3Eremote work program and related policies%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3E%26nbsp;and%26nbsp;%3C/span%3E%3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://opsmanual.uiowa.edu/administrative-financial-and-facilities-policies/travel%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3Eemployee travel policy when working at a remote location%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3E.%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EThe successful candidate will:%26nbsp;%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3ERepresent the team and broader OneIT organization in partnerships with campus academic and administrative units, as well as representing the University of Iowa to other institutions.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EHave the ability to work both individually as well as in a team environment in a highly collaborative manner utilizing excellent interpersonal skills.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EWill work with the Director of Network Services to define a mentoring and skill-building plan with the goal of increasing your network technical skills and contributions to the team.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EThis position will require occasional off-hours work and will participate in a team after-hours on-call rotation.%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EPosition Responsibilities:%26nbsp;%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EDesign:%26nbsp;%3C/span%3E%3C/p%3E%3Cp%3E%26nbsp;%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3ETakes guidance from senior Network Engineers on management of networking services.%3C/span%3E%3C/li%3E%3C/ul%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EAnalysis/ Implementation:%3C/span%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EOperator level involvement with monitoring and alerting systems.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EAssist in monitoring campus data networks.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3ESome troubleshooting skills to work with tools to identify basic network issues.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EAssist in determining appropriate architecture, topology, and transmission requirements for installing network services based on industry or University standards.%3C/span%3E%3C/li%3E%3C/ul%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3ESupport:%3C/span%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3ERespond to incidents and resolve any basic customer issues with the network and network peripheral and endpoint devices.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EProvide basic physical infrastructure and switching support.%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EProvide hands-on technical installation and oversight for information transport systems.%3C/span%3E%3Cbr%3E%26nbsp;%3C/li%3E%3C/ul%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EHealth Care Information Systems (HCIS): Provides and supports information and communication systems and technology that facilitate quality patient care, progressive medical education, and innovative research.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EHCIS services University of Iowa Health Care by providing comprehensive, high-level support for patient care delivery, internal and external communication, technology innovation, medical education, and research. Creating and maintaining a positive, productive, and rewarding environment for information technology and communication staff%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cstrong%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/strong%3E%3C/b%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EPay Grade:%3C/strong%3E%3Cspan style=%22mso-spacerun:yes;%22%3E%3Cstrong%3E%26nbsp; %3C/strong%3E%3C/span%3E%3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3Ehttps://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3ESalary: %3C/strong%3E%2464,145 to commensurate - 3B%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3EThe University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at %3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://hr.uiowa.edu/benefits%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3Ehttps://hr.uiowa.edu/benefits%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan class=%22MsoHyperlink%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EPercent of Time:%3C/strong%3E%3Cspan style=%22mso-spacerun:yes;%22%3E%26nbsp; %3C/span%3E100%%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3ELocation:%3C/strong%3E 3281 Ridgeway Drive, Coralville, IA%3Cstrong%3E%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EStaff Type:%3C/strong%3E Professional %26amp; Scientific%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EType of Position:%3C/strong%3E Regular%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E

Education Requirements: 

Bachelor’s Degree in Science, Technology, Engineering, and Mathematics (STEM) or related field, or an equivalent combination of education and related experience.

Experience Requirements: 

• Experience (typically 3 months – 1 year) working as a network, systems, or security analyst, or other role involving the support and implementation of an enterprise-class network
• Fundamental knowledge of:
  • Networking concepts, protocols and services including managing the day-to-day delivery of stable and reliable network services to clients
  • Hardware infrastructure, DNS (domain name system), routers, firewall systems, and cloud computing applications
  • IP addressing
  • OSI model
• Excellent verbal and written communications skills
• Strong analytical and technical problem-solving skills. Must be systematic, technically curious, and self-motivated.
• Ability to participate in a 24x7x365 on-call rotation
• Driver's License and ability to meet the University of Iowa Fleet Safety requirements (see website for info) https://uiowa.edu/riskmanagement/vehicle-use
• Responsible for network equipment replacement, code upgrade. Ability to accomplish day-to-day tasks including ascend/descend a ladder, move, transport up to 50 pounds.

Desired Qualifications: 

• Experience with DNS and DHCP
• Experience with configuration and support of wired and wireless communication network devices as well as the diagnosis and resolution of basic network problems.
• Experience working with network documentation tools such as Microsoft Visio.
• Experience supporting and troubleshooting a variety of wired and/or wireless client devices
• Experience with monitoring tools and technologies (e.g., Syslog, SNMP, AKIPS, etc.)
• Experience supporting enterprise level (500+ users) network systems

To be considered, applicants must upload a resume (under submission relevant materials) that clearly addresses how they meet the listed required and desired qualifications of this position. A cover letter is desired as part of the application process. Job openings are posted for a minimum of 7 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.

This position is not eligible for University sponsorship for employment authorization.

For additional questions contact Robert Heitman - [email protected]

 

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